@Swati Arora, Thanks for posting in Q&A. From your description, I know there's some devices shared by multiple users. on the device, some users are with company portal installed. Some shows install pending. If there's any misunderstanding, feel free to let us know.
From the picture, there's one user shows install pending. Please let the affected user login the device, check if the company portal is installed. If yes, then go to Accounts->Access Work or school, find the account, info and click sync to see if the result will be different.
Hope it can help.
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