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How can I change the background in the new Planner after forced Update?

Anonymous
2024-11-13T09:07:56+00:00

I have had a forced update on Microsoft Planner and have lost my background, this is not just aesthetics it helps you to see the Buckets, but there seems no way to get it back, I see in the Forums many people have the same issue but no response from support with a solution to this problem.

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  1. Anonymous
    2024-11-13T10:37:32+00:00

    Hi Gary Hiley,

    Greetings. Thank you for posting the thread to our community.

    I understand your concern, it seems the changing background feature in the new Planner is missing. For the situation you’ve encountered, I do understand the inconvenience caused and feel very sorry about it.

    As far as I know, this is a knowing issue after the new Planner released as you mention as well, currently I’ve monitored this issue as well and I’m afraid and sorry to say this feature is still missing and there’s no perfect workaround to enable this feature. Here are also the similar threads as reference for you: How do I change backgrounds in Microsoft Planner? - Microsoft Community, How to change the background of a Planner board after the new update? - Microsoft Community.

    Since the new Planner is a new upgrade recently released as needs your feedback and suggestions to make improvements, Personally, I’m totally understanding and agree with you about the inconvenience of missing this important feature in Planner. In that case, I sincerely suggest you can report this issue to the related Microsoft product development team as they constantly check customer reviews and feedback. And a lot of the features are developed and improved based on customer feedback.

    I suggest you can report the issue and provide your feedback by the following methods:

    1. Go to our Feedback community to add your feedback: You can review this post in our Feedback community: October 2024 Update · Community and vote this similar feedback as The higher votes, the more attention the related team will pay on.

    2. Use the in-app feedback tool to send your **feedback for Planner:**Click the feedback button on the right-up corner of Planner > Click I don’t like something to report the issue:

    3. Create a free support ticket and contact Microsoft Support to report the issue: You can create a free support ticket to report the issue as Microsoft Support team has higher permission and latest resources for Microsoft products. You can contact the support to get latest update for this issue.

    If you are an admin, I recommend you get support by following steps from this link: Get support - Microsoft 365 admin | Microsoft Learn.

    If you are not an admin, you can contact your admin to contact Microsoft support. You can look for the way to find your admin through this link: How do I find my Microsoft 365 admin? - Microsoft Support.

    Please accept my apologies for redirecting you to the related development team support, as the moderators in this community have limited resources and permission to verify the backend information and to get the quick and better assistance, we requested for this.

    Appreciate for your patience and understanding, and Hopefully Microsoft will make improvement soon.

    Hope you having a nice day.

    Sincerely,

    Harry | Microsoft Community Moderator

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