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How do I access older forms which were completed on Microsoft forms?

Anonymous
2024-12-13T11:24:31+00:00

I have a Microsoft account and use forms application regularly for feedback. I should have a number of forms for the last 3 years. However, I only seem to be able to see the forms completed in 2024. I cant see older forms completed in 2022 or 2023. I have looked through the various tabs, 'recent' 'my forms' 'filled forms' etc and only the 2024 forms are coming up. Is there a way I can access older forms and is there a way I can ensure all completed forms can be seen by me in the future?

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  1. Anonymous
    2024-12-18T06:08:51+00:00

    Hi Lisa4321

    Thanks for using Microsoft products and posting in the community.

    I realize that you've encountered a problem of forms.

    We regret to inform you that if the methods provided do not work for you, you will need to contact the forms team to help you find your file.

    Click on the feedback button in the bottom right corner and describe your problem in detail.

    Best regards.

    Petter.Y - MSFT | Microsoft Community Support Specialist

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  2. Anonymous
    2024-12-13T12:51:32+00:00

    Dear Lisa,

    Good day!!

    I understand your concern and to my knowledge, I would like to convey that the Forms or Quizzes created in the Microsoft Forms will not be deleted even the number of Forms or Quizzes reached the limit.

    Since you have mentioned you have viewed all the tabs in the Microsoft Forms but not able to find the old forms, I would like to request you access My Forms tab and scroll down in the page to click on the Recycle bin to find whether you are able find the old forms.

    If there is no success in finding the missing forms even in the Recycle bin of the Microsoft Forms, I would like to immediately recommend you to connect with the IT admin of your organization (How do I find my Microsoft 365 admin? - Microsoft Support) and request them to connect with the Microsoft Phone support team via creating a new service request from the Microsoft 365 admin center, where they can investigate from their end and try to restore the missing form in your account.

    Reference: Get support - Microsoft 365 admin | Microsoft Learn

    Note: We apologize for redirecting you to related development support team because the moderators in this community are limited with the resource for further investigation and to get a quick resolution to your problem, we requested it.

    If you are using the Microsoft Personal account (****@outlook.com) where the old Forms are missing, please let us know where we will guide you with further steps.**

    Appreciate your patience and understanding. Have a great day!!

    Best Regards,

    Sophia

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  3. Anonymous
    2024-12-16T14:22:44+00:00

    Many thanks for the reply. Unfortunately there is nothing in the recycle bin.

    The forms have been created with a personal account and not via the business account. If you can guide with further steps that would be appreciated.

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