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How to I set forms to share outside my organization

Anonymous
2025-03-06T16:36:44+00:00

I am admin on our 365 tenant . We are moving to 365 in setting up a form we need to be able to gather responses from outside my organization

I followed this process

To enable external sharing, navigate to the Microsoft 365 admin center. From there, go to Settings > Org settings. Under Services, select Microsoft Forms and then turn on the option to let people outside your organization respond to forms and quizzes.

I do not see that in the Console

See attached screen shot

My hours are 8 - 4:30 Eastern Time

Phone number is **********

Microsoft 365 and Office | Microsoft Forms | For business

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  1. Anonymous
    2025-03-06T21:48:11+00:00

    Hi James G. Hadley,

    Thank you for your prompt response. From the screenshot, it appears that the External Sharing options have not been enabled.

    Could you please select and save the options indicated in the screenshot you provided and let me know if it works on your end?

    We appreciate your patience and understanding and thank you for your time and cooperation.

    Sincerely,

    Ralph Chawatama | Microsoft Community Moderator

    2 people found this answer helpful.
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  1. Anonymous
    2025-03-07T16:12:37+00:00

    Hi James G. Hadley,

    Good day! I hope you are doing well.

    Yes, I will confirm again. You need to tick the boxes where your red arrows are pointing to allow for external sharing of Microsoft Forms.

    Sincerely,

    Ralph Chawatama | Microsoft Community Moderator

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  2. Anonymous
    2025-03-07T13:50:26+00:00

    Just so I'm 100 % clear its these four options that I have the red arrows pointing too correct ?

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  3. Anonymous
    2025-03-06T21:26:57+00:00

    Ok sorry I wasn't sure I thought I had attached it see attached

    Dear James G. Hadley,

     

    Good day! Thank you for posting to Microsoft Community. We are happy to help you.

     

    We are sorry to hear that you’re having trouble with setting forms to share outside your organization. I deeply understand the inconvenience this has caused and sincerely apologize for it.

    We appreciate your understanding that sometimes the initial response may not resolve the problem immediately. However, we can work together to narrow down and resolve the situation. Unfortunately, your screenshot was not uploaded successfully. Could you please provide the full screenshot as shown below, so that I can offer accurate assistance. Image

    You can upload the screenshot using this feature: 
    Image

    Additionally, if you prefer assistance via phone call, you will need to create a support ticket with Microsoft Support directly by following the steps provided in this link: Get support - Microsoft 365 admin | Microsoft Learn. Our forum team can only support you via the forum platform.

    Once again, I apologize for the inconvenience this has caused. We appreciate your patience and understanding and thank you for your time and cooperation.

     

    Sincerely,

    Ralph Chawatama | Microsoft Community Moderator

    0 comments
  4. Anonymous
    2025-03-06T18:29:43+00:00

    Dear James G. Hadley,

    Good day! Thank you for posting to Microsoft Community. We are happy to help you.

    We are sorry to hear that you’re having trouble with setting forms to share outside your organization. I deeply understand the inconvenience this has caused and sincerely apologize for it.

    We appreciate your understanding that sometimes the initial response may not resolve the problem immediately. However, we can work together to narrow down and resolve the situation. Unfortunately, your screenshot was not uploaded successfully. Could you please provide the full screenshot as shown below, so that I can offer accurate assistance.

    You can upload the screenshot using this feature: 

    Additionally, if you prefer assistance via phone call, you will need to create a support ticket with Microsoft Support directly by following the steps provided in this link: Get support - Microsoft 365 admin | Microsoft Learn. Our forum team can only support you via the forum platform.

    Once again, I apologize for the inconvenience this has caused. We appreciate your patience and understanding and thank you for your time and cooperation.

    Sincerely,

    Ralph Chawatama | Microsoft Community Moderator

    0 comments