I can't send saved emails to a Teams channel without creating a post

Dear SEDAY, Mary Ann,

Thank you for reaching out to the Microsoft Q&A Community.

Microsoft Teams is designed so that when you send an email to a channel’s email address, it automatically creates a new post in that channel’s Conversations tab displaying the email content. If your email includes attachments, Teams uploads those files into a dedicated folder (usually named “Email Messages” with a unique date or ID suffix) under the channel’s Files tab.

• This posting behavior is by design and cannot be disabled.
• The “Email Messages” folders are created automatically when the first email with attachments is received, and a new folder is created for each email to avoid file name conflicts.
• There is no way to have the email content or attachments only appear in the Files tab without the corresponding post in Conversations.

Why You May Not See the “Email Messages” Folder

• The folder only appears if the email has attachments.
• For emails without attachments, only the post is created.
• If the folder is not appearing, verify you have attachments in the email and you have permissions to view the folder in SharePoint (Files tab is backed by SharePoint).

To achieve your goal, you need to use alternative methods:

1.Manual Upload

You can save the email as a file from Outlook and then upload it directly to the Teams "Files" tab:

• Save as .msg: In Outlook, drag the email directly from your inbox or message list into the Teams channel's "Files" tab in your desktop Teams application. This will save the email as a .msg file.
• Save as PDF/HTML: Open the email in Outlook, go to File > Save As, choose a format like PDF, HTML, or Text, save it to your computer, and then manually upload this file to the Teams "Files" tab.

2.Automated with Power Automate 

For an automated solution, you can create a Microsoft Power Automate flow to save emails to SharePoint (which powers Teams' "Files" tab) without creating a post:

• Trigger: Set the flow to trigger "When a new email arrives" (e.g., in your Outlook inbox or a specific subfolder).
• Add a "SharePoint - Create file" action.
  • Specify your Teams' SharePoint Site Address and the desired Folder Path within the channel's "Files" tab (e.g., Shared Documents/[Channel Name]/[Your Custom Folder]).
  • For File Name, use dynamic content like Subject.eml or Subject.html.
  • For File Content, use dynamic content from the email, such as Body (for text) or Body (HTML) (for rich text).
• This method allows you to save the email content directly to a designated folder in the "Files" tab, completely bypassing the Teams conversation feed.

I hope this clarifies the situation and provides effective solutions for your needs.

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It did answer my question. Thank you.