Share via

How to clean install My GPU driver with DDU ?

Vivek Singh 186 Reputation points
2025-08-13T07:48:26.7433333+00:00

Hi there all, Please tell how to clean install a GPU driver using DDU?

Windows for home | Windows 11 | Install and upgrade

Locked Question. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments

Answer accepted by question author

Gunasekar N 68,290 Reputation points Independent Advisor
2025-08-13T08:33:47.0266667+00:00

Hello, thank you for reaching out to Microsoft Q&A.
Steps to clean install your Graphics Card Driver using the DDU utility -

Step1 :

You can download the DDU Utility from the link below.

https://www.guru3d.com/download/display-driver-...

Important - You will need to run the DDU software in safe mode.

https://support.microsoft.com/help/1af6ec8c-4d4...

Step 2: Have the Driver files for your device downloaded before booting your PC in safe mode and running the DDU software.

• Before booting your PC in a safe mode environment, make sure you have the Nvidia (Driver) file on your device downloaded.

https://www.nvidia.com/en-us/drivers/

For AMD - you can download the drivers here - http://support.amd.com/en-us/download

Step 3: Boot your PC in safe mode and launch the DDU software -

• Then, boot your PC in a safe mode environment and run the tool.

In the pop up window, select options, if you're not sure, click close > Then select your GPU driver in the right and select Clean and Restart (Highly recommended)

• Once the problematic driver has been removed, install the Nvidia or AMD driver downloaded and restart your computer. See if this resolves the issue.

See "How to use Display Driver Uninstaller (DDU) Guide / Tutorial" for reference:

https://www.wagnardsoft.com/content/How-use-Dis...

Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.'

Let us know how it goes.

Was this answer helpful?

2 people found this answer helpful.
0 comments

2 additional answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Lychee-Ng 20,290 Reputation points Microsoft External Staff Moderator
    2025-08-13T12:20:37.9133333+00:00

    Hi Vivek Singh,

    Welcome to Microsoft Q&A!

    The other answer got almost everything. Here I would like to summarize it and lay out the specific steps for easier following. You can also check out this video guide if you want to see the process.

    1. Download:
      1. The latest GPU driver from the official site
      2. The DDU from https://www.wagnardsoft.com
    2. Enter Safe Mode: Hold Shift while clicking Restart to boot into WinRE > Troubleshoot > Advanced Options > Startup Settings > Restart > F4.
    3. Launch the DDU.exe > Select your GPU type from the drop-down > click Clean and restart.
    4. Run the installer for your new GPU driver > follow the on-screen instructions.
    5. Verify installation: Press Win + X > Device Manager > check under Display adapters

    Disclaimer: The above links are all non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised before you decide to download and install it. Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it to assist others who might face similar issues. If you have extra questions, please click "Comment".

    Note: To enable e-mail notifications, follow the steps in our documentation!

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.

    Comments have been turned off. Learn more