Microsoft mail server seems to be blocking email sent from ******@notifications.usbank.com and from ******@notifications.usbank.com

Dear JEFF RICKERT,

Thanks for reaching out to the Q&A Forum!

I understand you're having trouble logging into your U.S. Bank account because you're not receiving the verification email from them. I'll do my best to help you figure this out.

It's very unlikely that Microsoft is actively blocking these emails. What's more probable is that the email from U.S. Bank is being automatically sent to your spam or junk folder by your email provider's security filters. This is a common occurrence with automated emails from financial institutions.

Here are the key steps you should try:

• Check your spam and junk folders. This is the first and most important step. Make sure you've looked through all of the folders in your Microsoft email account. The email may be there waiting for you.
• Add U.S. Bank as a "safe sender." If you find the email in your junk folder, you can "whitelist" them. Mark the email as "not junk" and add the sender's email address (likely something ending in @usbank.com or @email.usbank.com) to your contacts. This tells your email provider that you trust this sender and want to receive their emails.
• Contact U.S. Bank directly. This is the most effective solution. Explain that you're not receiving their verification emails to your Microsoft email address. They will be able to verify your contact information on file and can often send the code to you via a text message to your phone as an alternative method.

If you've checked these things and are still unable to log in, please reach out to U.S. Bank's customer support directly. They will have access to your account information and can provide more specific troubleshooting to help you regain access. You can find their contact information on their website or the back of your credit card.

I hope these steps provide some immediate relief and guidance. I recognize the importance of reliable email service, and I'm here to help you through these troubleshooting steps.

Please let me know how these suggestions work for you, or if you require further assistance.

Sincerely, 

Kal Duong | Microsoft Q&A Support Specialist

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