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no wifi option in the network and internet option help me resolve the issue

wilbert mogonchi 30 Reputation points
2025-09-03T13:31:02.33+00:00

no wifi option in the network and internet option help me resolve the issue

Windows for home | Windows 11 | Devices and drivers

3 answers

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  1. Lychee-Ng 21,550 Reputation points Microsoft External Staff Moderator
    2025-09-03T14:34:21.3633333+00:00

    Hi wilbert mogonchi,

    Welcome to Microsoft Q&A!

    The Wi-Fi option is missing from Network & Internet can be incredibly frustrating, especially when everything else seems to be in place. A missing Wi-Fi option is a classic driver or hardware issue, which seems to be particularly common on Windows 11. Here are some suggestions on how you can quickly fix it:

    1 - Run the built-in troubleshooter

    • Let Windows try to identify and fix the problem automatically.
    • Go to Settings > System > Troubleshoot > Other troubleshooters
    • Run the Network and Internet > Follow the on-screen instructions

    User's image

    2 - Reset Network Settings

    • Go to Settings > Network & Internet > Advanced network settings
    • Click Network reset > Restart your PC

    3 - Check the Wi-Fi adapter:

    • Press Win + X > Device Manager > Expand Network adapters
    • Look for your Wi-Fi adapter (e.g., Intel Wireless, Realtek, etc.) and the strange behavior:
      • Yellow exclamation mark > right-click > Update driver > Search automatically for drivers
      • Option grayed out > right-click > Enable device
      • Missing > click View menu > Show hidden devices > continue with above
      • Can't find it at all > click Action > Scan for hardware changes
    • If the issue persists but the driver looks normal, try the following steps one by one:
      • Perform driver update it as instructed above (if possible)
      • Right-click the adapter > Properties > Driver tab > Roll Back Driver (if the button is available)
      • Right-click > Uninstall device > check the box that says Attempt to remove the driver software for this device if it appears > Restart PC

    4 - Install the driver manually from another device with Internet connection:

    • Visit the support website of laptop's manufacturer (e.g., Dell, HP, Lenovo, ASUS).
    • Find your exact laptop model > Drivers & Downloads section > Wireless LAN or Wi-Fi driver
    • Download the driver suitable with your setup > transfer it via USB to your affected laptop
    • Run the installer > Restart your computer.

    Since you're on a Windows Insider Preview build, it's also possible that a recent update introduced a bug affecting network stack or drivers. If you think the build is unstable or missing components, you can try to roll back to a stable build (if option available):

    • Go to Settings > Windows Update > Windows Insider Program
    • Choose Stop getting preview builds > Use Recovery options

    Thank you for your patience and cooperation. If the issue persists, we look forward to hearing from you and reviewing the information. Please understand that our initial reply may not immediately resolve the issue. However, with your help, we can work together to find a solution. Thank you for your time.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it to assist others who might face similar issues. If you have extra questions, please click "Comment".

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  2. kirbster 1 75 Reputation points
    2025-09-03T17:30:40.52+00:00

    I had a similiar issue on my X870E system a while back. I downloaded the WiFi drivers from Gigabyte, installed them and Nothing showed up on Windows. After doing some research about it, the solution on my system was quite simple. Turn off computer, unplug the power supply, wait a little bit, plug it back in, boot up windows and then WiFi was back.

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  3. CrazyKats 15,790 Reputation points Volunteer Moderator
    2025-09-03T14:26:22.0766667+00:00

    Hi,

    So you have nothing showing in Settings here:

    User's image

    What Insider build and Channel are you on?

    WIN+R, type winver for the build #.

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