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Office 2016 is no longer functioning after using the online repair option. The entire Office folder located at C:\Program Files (x86)\Microsoft Office has been emptied, and all files that were previously in that directory are now missing. This version of Office has been in use since January 16, 2016, with no issues until today.
I am not looking to switch to a yearly license or update to a newer version. The original purchase has worked fine until this point, and now I'm facing repeated error messages stating:
"Please fix the following issues to continue: We encountered an unexpected error. Please try again later. If this issue continues, please open a ticket at https://sitehelp.microsoft.com."
Customer support has been unhelpful in resolving this matter. Any assistance in restoring Office 2016 would be appreciated.
A comprehensive suite of productivity tools and cloud services that enhance collaboration, communication, and efficiency. Combining classic Office apps with advanced Microsoft 365 features, it supports both personal and business needs
You can try running an Online Repair again to see if that restores Word.
Or you can visit the Subscriptions page of your Microsoft account, then click on the install link beside the Office 2016 listing to reinstall Office.
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Can you start Word itself?
Win search fo Word once shortcut found open/double click or has it beeun uninstaled via the online repair?
If so access the MS Accont associated with o2016 and de-activate the old install, you can then reinstall, https://office.com/myaccountthen
O365/Office when installed under a Win user admin account, and run from that admin account, auto logs in when the PC is started. There is no separate login for any component.
Win search for Word > Resulting shortcut > Rt click > Pin to task bar > start Word from that shortcut (hover mouse over the shortcut gives access to the 10 most recent docs)
Same for other core components.
Start eg Word open an old doc via recents/search