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what is the RTO and RPO values for sharepoint online applications

Kota, Suraj (Ext) 20 Reputation points
2025-09-25T06:03:36.7566667+00:00

what is the RTO and RPO values for sharepoint online applications

Microsoft 365 and Office | SharePoint | For business | Other
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Darren-Ng 10,455 Reputation points Microsoft External Staff Moderator
2025-09-26T00:49:10.4333333+00:00

Dear @Kota, Suraj (Ext)

Thank you for posting your question in the Microsoft Q&A forum.

Here are some information about what you're concerning:

Definitions

  • RTO (Recovery Time Objective): How quickly the service can be restored after a disaster.
  • RPO (Recovery Point Objective): How much data (in terms of time) you can lose during a disaster.

SharePoint Online RTO and RPO

  • RPO: Microsoft maintains a copy of SharePoint Online data that is no older than 12 hours. This means in the event of a disaster, the maximum data loss is about 12 hours.
  • RTO: While Microsoft does not always publish an exact RTO for SharePoint Online, the architecture is designed for high availability with a 99.9% uptime SLA. Some sources suggest that recovery can typically occur within a few hours, but Microsoft emphasizes resiliency and redundancy rather than fixed RTO guarantees.

Additional Details

  • Backups are performed every 12 hours and retained for 14 days. If content cannot be restored via the Recycle Bin or Files Restore, Microsoft Support can assist within that 14-day window.
  • Microsoft’s disaster recovery strategy relies on geo-redundant data centers and continuous replication, so actual downtime is rare

Here are some more information links you can refer: 
(Cloud) Tip of the Day: SharePoint Online restore options | Microsoft Learn

Restore deleted items from the site collection recycle bin  - Microsoft Support

I hope information above helpful, if you have any other questions, please feel free to reach out

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  1. Sheeraz Ali 170 Reputation points
    2025-09-25T06:17:22.6833333+00:00

    Recovery Time Objective (RTO)

    • < 1 hour
    • This means that if Microsoft has a service disruption, their target is to restore SharePoint Online availability within less than 60 minutes.

    Recovery Point Objective (RPO)

    < 1 hour

    This means that in the event of a failure, Microsoft’s data protection ensures you should lose less than 60 minutes of data (because backups and replication run continuously).

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