Share via

How to change company name in billing profile and organisation name?

Joanne Ng 0 Reputation points
2025-11-11T23:45:26.6433333+00:00

I used a placeholder company name that I no longer use to purchase my Microsoft 365 Business Standard subscription. How can I amend that?

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Sophie N 16,060 Reputation points Microsoft External Staff Moderator
    2025-11-12T00:27:53.7+00:00

    Dear @Joanne Ng,

    Thank you for reaching out to the Microsoft 365 Q&A forum community support team regarding your need to update your company name in your billing profile and organization settings. We understand the importance of having accurate information, especially since you are no longer using the placeholder's name. 

    Changing your company/organization name involves two main areas within the Microsoft 365 admin center: billing account/sold-to address. 

    (Please note that if you are a user you will need to ask your global administrator to perform these steps) 

    To changing billing profile company name (Sold-To address) 

    The company name linked to your billing and legal agreements, known as the Sold-To address, is handled differently depending on your agreement type. This address includes your legal company name. 

    1. Update the 'doing Business as' name (Sold-To address) 
      • If your billing account is managed under a Microsoft Online Services Agreement (MOSA) or Microsoft Customer Agreement (MCA), you can update the Doing business as name and other address details: 
      • Go to the Microsoft 365 admin center. 
      • In the navigation menu, go to Billing > Billing accounts. 
      • Select the relevant billing account. 
      • On the billing account details page, in the Sold to section, select Update sold to or Edit. 
      • Update the Doing business as name (optional field) and other organizational information, then select Save.  User's image
    2. Changing the Legal Company Name (Sold-To Name)  Crucially, if you need to change the primary Sold-To legal name itself, especially under a Microsoft Customer Agreement (MCA) billing account type, you will require assistance from Microsoft Support. 
      • You must contact Microsoft Support directly to process a change to the Sold-To name. 
      • You may need to complete a form and be ready to share supporting legal documentation, such as a government-issued document or registration letter that clearly shows the name change while the entity remains the same. Requests for Sold-To name changes often require a credit check. 

     

    For comprehensive, detailed steps regarding your billing account, please refer to the official Microsoft documentation: 

    I recommend starting by updating your organization display name and the "Doing business as" name. If the full legal Sold-To name requires amendment, please proceed with contacting Microsoft Support as described above. 

    Please let me know if you have any other questions regarding this process. 

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".   

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. User's image

    Was this answer helpful?

    1 person found this answer helpful.

  2. AI answer

    2025-11-11T23:45:43.0366667+00:00

    To change the company name in your billing profile, you can follow these steps:

    1. Sign in to the Microsoft 365 admin center.
    2. Navigate to Billing > Billing accounts.
    3. Select the billing account you want to edit.
    4. In the Billing account details section, you can change the billing account name by selecting Edit name and then saving the changes.

    However, if you need to change the organization name (which is different from the billing profile name), you will need assistance from Microsoft support. You cannot change your organization's name directly in the admin center. Instead, you should complete a specific form and contact support for help with this change.

    For further details on how to contact support for changing your organization's name, please refer to the relevant documentation.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.