Hi josh kelly,
Thank you for reaching out to Microsoft Q&A forum. I understand that you’re having trouble installing the Xbox App on your high-end gaming PC. Let’s get this sorted out together.Here are a few steps to try:
Step 1: Check for Windows Updates
- Go to Settings > Windows Update > Check for updates.
- Install all pending updates, including optional ones. Missing updates often cause installation issues.
Step 2: Reset Microsoft Store
- Open Settings > System > System components.
- Find Microsoft Store, click Advanced Options, then select Repair and Reset.
- Alternatively, press Windows + R, type wsreset.exe, and hit Enter to clear the Store cache.
Step 3: Repair Gaming Services
- Download the official repair tool from https://aka.ms/GamingRepairTool.
- Run the tool and restart your PC after it completes.
Step 4: Create a New Local Account
Sometimes a corrupted user profile can block app installs:
- Go to Settings > Accounts > Other users.
- Click Add account > choose I don't have this person's sign-in information >Add a user without a Microsoft account.
- Enter a username and password > click Next.
- Log in with the new account and try installing the Xbox App again.
For more detailed instructions, please refer to the official Microsoft support page at:
How to create a Local account in Windows 11 - ARTICLE - Microsoft Q&A
If these steps don’t resolve the issue, could you please share the exact error code or message you see when the installation fails? That will help us pinpoint the problem faster.
Please keep me posted on how it goes, and feel free to reach out if you need any further assistance. I’m here to help.
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