Dear @LCH,
Good day. Thank you for posting your question in the Microsoft Q&A forum!
I sincerely apologize for the inconvenience caused. In my test environment, I followed your description, and everything worked as expected, so I have not been able to reproduce the issue you reported.
To assist you further, could you please share a screenshot of the error you are encountering? Also, confirm whether anyone else in your organization is experiencing the same issue?
In the meantime, please try repairing Office first. You can refer to Repair an Office application - Microsoft Support and then check the result.
Note: Please note that our initial response does not always resolve the issue immediately. However, with your help and more detailed information, we can work together to find a solution.
Your feedback will help us investigate and resolve this promptly.
Thank you for your cooperation. I am looking forward to your response!
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