Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
The error message you are encountering indicates that your Microsoft Office Professional Plus 2016 is unlicensed and requires activation. This typically happens when the Office application cannot verify the license due to network issues or incorrect activation methods. Here are some steps you can take to resolve this issue:
- Connect to Corporate Network: Ensure that you are connected to your corporate network, as Office may need to verify the license through your organization's Key Management Service (KMS).
- Contact System Administrator: If you are unable to connect to the network or if the issue persists, contact your system administrator for assistance. They may need to check the activation status or reconfigure the licensing settings.
- Use ospp.vbs Script: If you have administrative access, you can use the
ospp.vbsscript to check the activation status or manually activate Office. This script is located in the Office installation directory and can provide more detailed error codes that can help in troubleshooting. - Check Licensing Information: Open any Office application, go to File > Account, and check the licensing information. If it indicates that activation is required, you may need to restart the application after ensuring you are connected to the network.
- Volume Activation Methods: If your organization uses volume licensing, ensure that the correct activation method (KMS or MAK) is being used. You may need to enter the appropriate Generic Volume License Key (GVLK) if necessary.
If these steps do not resolve the issue, further investigation into the specific error codes may be required.
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