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BSOD every few days or so - i have some dumpfiles to workout

niall 0 Reputation points
2025-11-23T14:35:11.7166667+00:00

Hi All,

Thank you in advance for your help with this.

The research i have done, has shown potential corrupted drivers or hardware issues. I have updated all of my drivers. I have done all the memory tests and they have shown as fine and i have followed all the usual troubleshooting methods. This issue was happening a lot more often before i reinstalled windows.

I am unable to fully look into these dump files, any help would be appreciated.

I have been getting BSOD every now and then, i have had 3 BSOD since reinstalling windows.

  1. 10 minutes into playing STALKER 2 - https://mega.nz/file/GlowhI4S#o60KyR1h1ujyrG-AlOX-1EffD7GHZeFN5mWaYjFuo-U
  2. As soon as i tried to watch a 4k video on stremio (my monitor is not 4k) - https://mega.nz/file/ag5wRZSS#zuXEi2b5e6SaZaAHJUAn7cdcjEmnXol5IYOur8YoNM4
  3. As soon as i booted up Arc Raiders today: https://mega.nz/file/P95BkBSb#1UZz4tF8yb9d_SkXm_G3I4m2IUjr3UK9Lgu9BeB8FYc

Thank you for your help.

Windows for home | Windows 11 | Performance and system failures
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  1. DaveM121 884.5K Reputation points Independent Advisor
    2025-11-23T15:08:55.57+00:00

    The only thing indicated in your minidump files indicate it is a virtual driver associated to the Easy anti-cheat software that is causing your system to crash.

    Those anti-cheats are linked to the TPM on your motherboard, go to the support page for your PC or Motherboard on the manufacturers website, if you do not have your drive encrypted with Bitlocker, check for any BIOS update that may need to be installed

    Then completely uninstall the anti-cheat software, restart your PC and download the latest available version of the Easy anti-cheat software.

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  2. AI answer

    2025-11-23T14:35:23.5133333+00:00

    It sounds like you're experiencing recurring BSOD (Blue Screen of Death) issues even after reinstalling Windows and updating drivers. Given that you've already performed memory tests and followed standard troubleshooting methods, here are some additional steps you can take to analyze the dump files and potentially identify the cause of the BSODs:

    1. Analyze Dump Files: You can use tools like WinDbg (Windows Debugger) from the Windows SDK to analyze the dump files. This tool can help you identify the specific driver or hardware causing the crash. You can find more information on how to use it in the Microsoft documentation.
    2. Check for Corrupted Drivers: Even if you've updated your drivers, it's possible that some drivers are still corrupted. You can use the Device Manager to uninstall and then reinstall the drivers for your hardware components.
    3. Look for Hardware Issues: Since you've mentioned that memory tests were fine, consider checking other hardware components such as your hard drive or graphics card. Tools like CHKDSK can help identify issues with your hard drive.
    4. Check Event Viewer: After a BSOD, you can check the Event Viewer for any critical errors that occurred around the time of the crash. This might provide additional context on what went wrong.
    5. Kernel Live Dumps: If the issue persists, consider configuring your system to create kernel live dumps. This allows you to capture memory information without rebooting, which can be useful for diagnosing non-fatal but high-impact failures.
    6. System Restore or Recovery: If the BSODs continue, you might want to consider using System Restore to revert to a point before the issues began or performing a clean installation of Windows again, ensuring that all drivers are compatible and up to date.

    These steps should help you further investigate the BSOD issues you're experiencing. If you manage to analyze the dump files and identify specific error codes or drivers, that information can be crucial in resolving the underlying problem.


    References:

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