How to disable read receipts in outlook

Hi @Kireet Suvra Chakraborty,

Welcome to the Microsoft Q&A forum.

Thank you for contacting us. To resolve this issue, please follow these steps:

Clear Outlook:

1. Completely close the Outlook application.
2. Press the Windows + R key combination.
3. Enter the following path:
4. olk.exe –devtools
5. In the DevTools interface, select Application.
6. Under Local Storage and Cookies, delete the data for outlook.office.com.

Next, open your browser and press Ctrl + Shift + Delete, then click Clear Now.

After completing the steps above, please reconfigure the setting to disable read receipts and check if the issue still persists.

If the above steps are still not effective, please contact your organization’s administrator (possibly the IT department) to check if there is any policy preventing the disabling of read receipts.

We hope this information is helpful. Please follow the steps and let me know the result. If the issue persists, we will work together to resolve it.

Thank you for your patience and understanding. If you have any questions or need further assistance, please reply in the comments section of this article so I can continue to support you.

Looking forward to your response.

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To disable read receipts in Outlook, you can follow these steps:

For Outlook Desktop:

1. Open Outlook and go to File.
2. Click on Options.
3. In the Mail category, scroll down to the Tracking section.
4. Ensure that the option "Never send a read receipt" is selected.
5. Click OK to save your changes.

For Outlook on the Web:

1. Sign in to Outlook on the web.
2. Click on the Settings gear icon in the upper right corner.
3. Select View all Outlook settings.
4. Go to Mail > Message handling.
5. Under Read receipts, select Never send read receipts.
6. Click Save.

If you have already disabled read receipts in both the Outlook app and the web but are still receiving them, it may be due to specific settings or policies enforced by your organization. In such cases, it might be helpful to contact your IT department for further assistance.

References:

• Enable or disable Outlook Web App for a mailbox in Exchange 2013
• Information about the Outlook Sniffer functionality