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how to make my Gaming Services run

ayytees 0 Reputation points
2025-12-15T21:17:45.1366667+00:00

i get error code 2 when trying to start gaming services also when opening xbox app i get error code 0x80070426. tried many different methods to fix this but none of them have worked such as reinstalling the gaming services app and repairing/resetting apps.

Windows for home | Windows 11 | Apps

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  1. Clary-N 11,395 Reputation points Microsoft External Staff Moderator
    2025-12-16T01:48:43.6433333+00:00

    Hi ayytees,

    Thank you for reaching out to Microsoft Q&A forum. I know how frustrating it can be when Gaming Services or the Xbox app just won’t cooperate, especially when you’re simply trying to launch your games. I really appreciate your patience while we work through this together.

    To help get things back up and running, I’ve put together a few additional steps that often resolve these stubborn Windows 11 issues:

    Step 1: Sign out and back into Microsoft Store & Xbox app

    Sometimes authentication tokens get stuck or out of sync, which can block Gaming Services from installing or updating.

    Please try:

    • Sign out of the Microsoft Store.
    • Sign out of the Xbox app.
    • Restart your PC.
    • Sign back into both apps using the same Microsoft account.

    A fresh login refreshes your licenses and permissions.

    Step 2: Check required Windows services

    Some background services need to be running for Gaming Services and the Xbox app to work correctly. Please make sure the following are enabled and running:

    • Client License Service (ClipSVC)
    • AppX Deployment Service (AppXSVC)
    • Windows Installer
    • Windows Update
    • Background Intelligent Transfer Service (BITS)

    If any of these show as Stopped, switching them to Automatic and starting them manually can help.

    Step 3: Repair Windows system components (DISM & SFC)

    Corrupted system files can prevent Gaming Services from launching or installing properly. Running the following commands in an elevated PowerShell/Terminal window can fix those underlying issues:

    DISM /Online /Cleanup-Image /RestoreHealth
sfc /scannow

    This will check the component store and restore missing or damaged system files.

    Step 4: Run the Gaming Services Repair Tool

    Microsoft has a dedicated repair tool that can automatically fix common Gaming Services issues, including broken components or failed updates. It's a quick and safe way to correct underlying service problems.

    Step 5: Test using a new Windows user profile

    Occasionally, the issue is tied to a specific Windows profile rather than the system itself. Creating a temporary new user is a great way to confirm this:

    • Go to Settings > Accounts > Other users.
    • Click Add account > choose I don't have this person's sign-in information >Add a user without a Microsoft account.
    • Enter a username and password > click Next.
    • Try opening the Microsoft Store, Xbox app, and your game.

    If everything works under the new profile, we’ll know the issue is isolated to the original account, and I can guide you through fixing that as well.

    Please let me know how these steps go or if anything feels unclear. I’m here to help every step of the way.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".  

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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  2. AI answer

    2025-12-15T21:17:55.7766667+00:00

    To resolve the error code 2 when starting Gaming Services and the error code 0x80070426 when opening the Xbox app, you can follow these troubleshooting steps:

    1. Ensure Gaming Services are up to date: Sometimes, an outdated version can cause issues. You can check for updates in the Add or Remove Programs section of your settings. To force an update, you can use PowerShell:
      • Launch PowerShell as an administrator and enter the command: get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers
      • Then, in the same PowerShell window, enter: start ms-windows-store://pdp/?productid=9MWPM2CQNLHN to reinstall Gaming Services.
    2. Check Xbox App updates: Make sure the Xbox app is also up to date. If it has been in a dev sandbox for a long time, it may not be current. Switch to RETAIL mode and check for updates in the Microsoft Store. If necessary, you can remove and reinstall the Xbox app using similar PowerShell commands:
      • get-appxpackage Microsoft.XboxApp | remove-AppxPackage -allusers
      • Then reinstall it using: start ms-windows-store://pdp/?productid=9mv0b5hzvk9z.
    3. Repair or reset the Xbox app: If the app is still not functioning, you can try repairing or resetting it through the Apps & features settings.
    4. Check for Windows Updates: Ensure your Windows operating system is fully updated, as some updates may include fixes for Gaming Services and the Xbox app.
    5. Restart your PC: Sometimes, a simple restart can resolve issues with services not starting correctly.

    If these steps do not resolve the issue, consider checking the Microsoft support site for further assistance or specific error code troubleshooting.

    References:

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