how to create a group email list

Hi @Greco, Brian,

Thank you for posting your question in the Microsoft Q&A forum.

I understand that you need to create a group email address in Microsoft Outlook Exchange, here are a few options you can consider depends on your needs:

• Distribution Group: one address that broadcasts to members.
• Shared Mailbox: a team inbox (e.g., support@…) that multiple people can read and send from.
• Microsoft 365 Group: a mailbox plus shared calendar/files for collaboration.

Here are the steps for each option:

1/ For a Distribution Group (admin):

Go to the Exchange admin center > Recipients > Groups > Add a group > choose Distribution, set the email/owners/members, and choose Create.

If external partners must email the group, enable Allow external senders.

Reference: Create and manage distribution lists in Exchange Online

2/ For a Shared Mailbox (admin):

Go to Microsoft 365 admin center > Teams & groups > Shared mailboxes > Add a shared mailbox, then add members with Full Access/Send As.

Reference: Create a shared mailbox

3/ For a Microsoft 365 Group (admin):

Go to Exchange admin center >> Recipients > Groups > Add a group > Microsoft 365.

Configure owners/members/privacy and, if needed, allow external senders.

Reference: Create and manage groups in the Exchange admin center in Exchange Online

4/ If you just want a personal list in New Outlook:

Open People > New contact list > add people > Create.

Reference: Create, edit, or delete a contact list (or contact group) in Outlook

If you don’t have admin privileges, you can ask your IT admin to do these steps for you.

I hope this information is helpful. Please follow these steps and let me know if it works for you. If not, we can work together to resolve this.   

Thank you for your patience and your understanding. If you have any questions or need further assistance, please feel free to share them in the comments on this post so I can continue to support you.

I look forward to continuing the conversation.

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To create a group email address in Microsoft Outlook Exchange, you can follow these steps:

1. Access the Exchange Admin Center (EAC): Go to the EAC by navigating to the appropriate URL for your organization.
2. Select Recipients: In the EAC, click on Recipients and then select Groups.
3. Add a Group: Click on Add a group and choose the type of group you want to create. For a group email list, select Distribution list.
4. Configure Group Settings: Follow the prompts to set up the group, including entering a display name, email address, and any additional settings such as membership and permissions.
5. Add Members: After creating the group, you can add members by selecting the group and clicking on the Members tab to manage the list of users.
6. Finish Setup: Review your settings and finalize the creation of the group.

Once created, the group email address can be used to send emails to all members of the group simultaneously.

References:

• Create and manage groups in the Exchange admin center in Exchange Online
• Create and manage distribution lists in Exchange Online