Conditional Access Support for "Microsoft Learning Identity Service"

Question

Conditional Access Support for "Microsoft Learning Identity Service"

MartinNicholls-3320 1

Hi,

We have Users that are trying to link their work account with their personal certification account to register for exams and receive discounts etc.

https://learn.microsoft.com/en-us/certifications/connect-cert-profile-to-learn

When attempting this our Conditional Access policies are blocking the below app,

App Name: Microsoft Learning Identity Service

App ID: b9c392b1-7049-4d6c-86bf-9bb91214900d

Unfortunately I cannot exclude this application - Does anyone know Conditional Access support for this application is coming?

Many Thanks

Givary-MSFT 35,786 Reputation points Microsoft Employee Moderator

2023-05-22T07:53:53.7533333+00:00

@MartinNicholls-3320 Just checking in to see if below information was helpful. If you have any further updates on this issue, please feel free to post back.

Please remember to "Accept Answer" if answer helped, so that others in the community facing similar issues can easily find the solution.

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Givary-MSFT 35,786 Reputation points Microsoft Employee Moderator

2023-05-22T07:53:53.7533333+00:00

@MartinNicholls-3320 Just checking in to see if below information was helpful. If you have any further updates on this issue, please feel free to post back.

Please remember to "Accept Answer" if answer helped, so that others in the community facing similar issues can easily find the solution.

Answer 1

VasimTamboli 5,550 MVP

Microsoft Learning Identity Service is a cloud service provided by Microsoft to manage user identity and access for Microsoft Learning experiences. As it is a Microsoft service, it should support Conditional Access policies.

However, to verify if Conditional Access support for the Microsoft Learning Identity Service is available or not, you may check the Azure Active Directory (Azure AD) portal.

Log in to the Azure AD portal with your administrator account.
Go to the "Enterprise applications" tab.
Search for the "Microsoft Learning Identity Service" app using the search bar.
Click on the app to open its properties.
Go to the "Conditional Access" section to check if it is supported.

If Conditional Access is supported, you should be able to configure policies for this app. If it is not supported, you may need to reach out to Microsoft support for more information about when it will be supported.

MartinNicholls-3320 1 Reputation point

2023-05-25T16:34:42.2+00:00

Thank you @VasimTamboli unfortunately we do not have "Microsoft Learning Identity Service" listed under Enterprise Apps. We do however have "Microsoft Learning" but that has a different application ID.

App ID for "Microsoft Learning Identity Service" according to Azure Sign-In logs is 6afe343c-abd4-4544-bee4-2a9cea9c116c

App ID for "Microsoft Learning" is 6afe343c-abd4-4544-bee4-2a9cea9c116c

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Conditional Access Support for "Microsoft Learning Identity Service"

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