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MigrationProvisioningPermanentException: The operation couldn't be performed because object 'reservation@xxxxx' couldn't be found on 'MWHPR10A005DC06.NAMPR10A005.PROD.OUTLOOK.COM'

jean-marc sigwald 0 Reputation points
2025-12-19T20:40:01.1266667+00:00

I have this error in migration google workspace to m365

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

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  1. AI answer

    2025-12-19T20:41:11.81+00:00

    The error message you are encountering, MigrationProvisioningPermanentException: The operation couldn't be performed because object 'reservation@xxxxx' couldn't be found, typically indicates that the migration process is unable to locate the specified object in the target environment. This can happen for several reasons, such as the object not being created or properly synchronized in the Microsoft 365 environment.

    To resolve this issue, you can try the following steps:

    1. Verify Object Existence: Ensure that the user account or object you are trying to migrate exists in the Microsoft 365 environment. You can check this in the Microsoft 365 admin center.
    2. Check Synchronization: If you are using a hybrid setup, ensure that the synchronization between your on-premises Active Directory and Azure Active Directory is functioning correctly. You may need to force a synchronization if there are discrepancies.
    3. Review Migration Batch: Check the migration batch in the Exchange admin center to ensure that all users are correctly listed and that there are no errors in the batch configuration.
    4. Recreate Migration Batch: If the issue persists, consider recreating the migration batch to see if that resolves the problem.

    If these steps do not resolve the issue, you may need to consult Microsoft support for further assistance.

    References:

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  2. Kudos-Ng 15,050 Reputation points Microsoft External Staff Moderator
    2025-12-20T09:49:08.14+00:00

    Hi jean-marc sigwald,

    Thank you for posting your question in the Microsoft Q&A forum.

    I see that you shared the error message and requested support, and later mentioned that you make an error in the users CSV file. May I ask whether you have already resolved this issue?

    If the issue has been resolved, it would be greatly appreciated if you could share more details about the cause and the solution steps you followed. This information could be very helpful for other users who may encounter a similar issue in the future.

    If you still need assistance, please feel free to reach out and let me know your current status so I can further support you.

    Looking forward to your input.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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