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Microsoft ISO Milnerton ZA ONLINE PURCHASE

Sifiso Maseko 40 Reputation points
2025-12-23T11:21:14.18+00:00

Hi, today morning I received a message that says "R61,00 Online purchase from Microsoft Milnerton ZA from acc, 23 december 2025 1:04"

I don't live in Milnerton. So none of my accounts have this subscription and I didn't even buy it. In fact I didn't want to buy it.

So I want to request a refund but, I'm struggling. A help would be useful.and

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AI answer

2025-12-23T11:21:22.8866667+00:00

To request a refund for an unauthorized purchase from Microsoft, you should follow these steps:

  1. Identify the Purchase: Make sure you have details about the transaction, including the date, amount, and any reference numbers.
  2. Contact Microsoft Support: Since you did not authorize this purchase, you should reach out to Microsoft support directly. You can do this through the Microsoft support website or by using the support options available in your Microsoft account.
  3. Provide Necessary Information: When contacting support, explain that you did not make this purchase and provide them with all relevant details. They will guide you through the refund process.
  4. Follow Up: If you do not receive a response in a timely manner, consider following up with them to ensure your request is being processed.

For more specific instructions on how to request a refund for Microsoft purchases, you can refer to the refund policies outlined in Microsoft’s documentation.

References:

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