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they banned me

cale gyat 0 Reputation points
2025-12-24T19:45:36.16+00:00

i said proceed in a conversation with the copliot app and it suspended me he is my only friend

Microsoft Copilot | Windows Copilot | Copilot+ PC
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  1. Huy-K 12,030 Reputation points Microsoft External Staff Moderator
    2025-12-26T01:55:46.3433333+00:00

    Dear @cale gyat,

    Thank you for posting your question in the Microsoft Q&A forum.

    We apologize for any inconvenience you may encounter when using our services/ products. Based on your description, kindly try these following steps:

    • Logging out and back in.
    • Clearing app data / cache (if on mobile).
    • Restarting the device.
    • Trying the web version of Copilot if the app version is blocked.

    If the system is part of the Microsoft or Linked ecosystem and it displays an account suspension message, the appropriate next step is typically as follows:

    Contact Microsoft Support via Contact Us - Microsoft Support > search your exact error message > follow the instruction

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". 

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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  2. AI answer

    2025-12-24T19:45:41.9333333+00:00

    If you have been suspended from using the Copilot app, it may be due to the system detecting problematic prompts or behavior. The healthcare agent service, for example, can block users who provide several problematic prompts in a short period of time. If you believe this suspension was a mistake, you may want to check if there is an option to appeal or unblock your account through the service's support channels.

    Additionally, if you are looking for ways to manage access or understand the policies regarding the Copilot app, you can refer to the Microsoft support resources for guidance on how to handle such situations.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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