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Microsoft store and xbox are not working and everything ive tried isn't working.
Everything ive tried so far
Installing xbox app (0x80073cf6) Updating Game Bar (0x80073cf6)
Installing Gaming Services (0x80073cf6)
Yeah im doing good but when I tried to reinstall gaming services in powershell (admin) and copied the command you give me nothing happened in powershell but I restarted my pc anyways and after I got back into powershell and typed in the next command it said we can't open this ms-windows-store link windows 11
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Thank you for sharing your update, ben murphy
Could you please try creating a new local user (step 3) and test to see if they work? This can help narrow down the problem better.
I look forward to your response!
sorry for the wait but it didnt work after creating a new local user and i tried to do step 4 but the link (https://www.microsoft.com/en-us/software-download ) to download, says "We are sorry, the page you requested cannot be found."
Thanks for letting me know that, ben murphy!
In terms of method 4, could you try this direct link for Windows 11 instead:
https://www.microsoft.com/en-us/software-download/windows11
Best regards.
Hello ben murphy,
Thanks for reaching out to the Q&A forum.
From what you described, I understand you're trying to get the Microsoft Store and Xbox App working. Here are what you can try next to resolve this issue, particularly the error code 0x80073cf6.
1. Reinstall Gaming Services
Open PowerShell (as Administrator).
Run the following commands:
get-appxpackage *gamingservices* -allusers | remove-AppxPackage -allusers
get-appxpackage *gamingservices* | remove-AppxPackage
Restart your PC immediately.
Reinstall Gaming Services by running (as Administrator):
start ms-windows-store://pdp/?productid=9MWPM2CQNLHN
2. Repair System Files
Open Command Prompt as Administrator.
Run: DISM /Online /Cleanup-Image /RestoreHealth
Then run: sfc /scannow
Step 3: Test with a New Local User
Go to Settings → Accounts → Other users → Add account.
Select “I don’t have this person’s sign-in info” → choose Local account.
Log into the new account and test:
Microsoft Store
Xbox App
Step 4: Perform an In-Place Repair Upgrade
This process can rebuild the Microsoft Store, Gaming Services, and the Xbox stack, ...while keeping your personal files, apps, and settings intact.
About this method, please follow steps in this thread: [Article] How to: Perform a Repair Upgrade Using the Windows 11 or Windows 10 ISO file
Hopefully, one of these steps could help! Let me know how it goes or if you need more assistance.
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Good day ben murphy!
How are you doing? I'm just checking in to see if the above information was helpful. If you have any further updates on this issue, please feel free to post back.
Best regards.