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I want to defederate my tenant from GoDaddy

Greg Putnam 0 Reputation points
2026-01-01T19:09:25.1233333+00:00

“I have Microsoft 365 through GoDaddy. I want to defederate my tenant from GoDaddy, manage Microsoft 365 directly, and move to Microsoft 365 Business Standard. I am the only user, and I want to keep my existing email address and all data.”

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  1. Lia V 6,445 Reputation points Microsoft External Staff Moderator
    2026-01-01T20:29:52.8066667+00:00

    Hi @Greg Putnam,

    Welcome to the Microsoft Q&A forum, and thank you for reaching out regarding your request to defederate your Microsoft 365 tenant from GoDaddy and manage the service directly with Microsoft.

    After reviewing your scenario and the link: Defederation Process for Microsoft 365 Admins Using GoDaddy shared in the Q&A assist post, the guidance provided in the Microsoft article is accurate and appropriate for your situation. The recommended approach is to proceed with the defederation process directly with GoDaddy, as they are required to initiate and complete this change for tenants originally provisioned through their platform. Once defederation is completed, you will be able to manage Microsoft 365 directly, retain your existing email address and data, and transition to a Microsoft 365 Business Standard subscription without the need for data migration.

    If you encounter any issues or have questions during the process, we recommend continuing to work closely with GoDaddy Support, as they have the necessary administrative access to perform tenant-level changes related to federation and reseller ownership.

    As moderators, our primary goal is to provide helpful guidance and support through general troubleshooting steps. We do not have access to internal systems or administrative tools and therefore cannot make changes to individual tenants or perform backend operations. We appreciate your understanding of these limitations and hope the information provided helps point you in the right direction.

    I hope this information is helpful. Please feel free to let me know whether the process works as expected. If not, we can continue working together to clarify next steps or address any remaining concerns.

    Thank you for your patience and understanding. If you have additional questions or need further assistance, please feel free to share them in the comments on this post so I can continue to support you.

    Sending warm wishes to you and your loved ones for a happy and successful New Year.

    If the answer is helpful, please click "Accept Answer" and kindly upvote it.

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  2. AI answer

    2026-01-01T19:09:32.11+00:00

    To defederate your Microsoft 365 tenant from GoDaddy and manage it directly, you will need to follow the defederation process carefully. Here are the steps you should consider:

    1. Consult GoDaddy Documentation: GoDaddy provides a comprehensive guide on how to move your Microsoft 365 email away from their platform. It's essential to refer to their official documentation for detailed instructions.
    2. Contact Support: If you encounter any issues during the defederation process, it's recommended to contact GoDaddy support for assistance. They can provide specific guidance to ensure the process is completed correctly.
    3. Keep Your Email Address and Data: During the transition, ensure that you take steps to keep your existing email address and all data intact. This may involve migrating your data to your new Microsoft 365 Business Standard subscription.
    4. Follow Microsoft 365 Guidelines: After defederating, you can manage your Microsoft 365 account directly through the Microsoft admin center. Make sure to familiarize yourself with the features and settings available in your new subscription.

    By following these steps, you should be able to successfully defederate your tenant from GoDaddy and transition to managing Microsoft 365 directly.

    References:

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