Dear Donna Roman
Thank you for reaching out to the Microsoft Q&A Community. I understand you are having problems with receiving repeated phishing emails in Outlook for Windows where the sender changes each time. I am happy to assist you.
To stop these emails more effectively, please try the following solutions:
- Use Outlook’s Report Phishing Feature
- In Outlook for Windows, select the suspicious email.
- Go to the ribbon and choose Report Message > Phishing.
- This sends the message to Microsoft for analysis and helps strengthen global filters.
- Create Rules Based on Subject or Message Content
- Since the sender changes, blocking individual addresses will not work.
- In Outlook, go to Home > Rules > Manage Rules & Alerts > New Rule.
- Choose Apply rule on messages I receive.
- Set conditions such as specific words in the subject or body that match the repeated phishing message.
- Choose Delete or Move to Junk Email folder as the action.
- Block Domains Instead of Individual Senders
- If the phishing emails share a common domain (for example, @example.com), block the entire domain.
- In Outlook, go to Home > Junk > Junk Email Options > Blocked Senders.
- Add the domain to the blocked list.
- Increase Junk Email Protection Level
- In Outlook, go to Home > Junk > Junk Email Options.
- Set the protection level to High.
- This moves most suspicious messages directly to the Junk Email folder.
- Check if Your Account is Compromised
- Sign in to Microsoft Account Security.
- Review recent activity to ensure your account has not been compromised.
- Change your password and enable two‑step verification for added protection.
- Use Outlook Webmail’s Sweep Feature
- Sign in via Oulook.
- Select one of the phishing emails, then choose Sweep > Delete all messages with these conditions.
- This removes existing and future emails that match the same subject or sender pattern.
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