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my stock data is not refreshing showing server problem

Rohit sanghi 5 Reputation points
2026-01-03T06:41:54.1133333+00:00

my stock market live price is not updating they show pop up server issue

Microsoft 365 and Office | Excel | For business | MacOS

4 answers

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  1. Juha day 5 Reputation points
    2026-01-22T09:51:37.7266667+00:00

    This is a constant problem, there are numerous reports already from 2022 and Microsoft just cant fix the error. So frustrating to use their product when they have constant problems. I pay for this product and its functions and I get nothing in return except frustration, my work is constantly interrupted by this stupid error they cant fix.

    1 person found this answer helpful.

  2. Jack-Bu 6,765 Reputation points Microsoft External Staff Moderator
    2026-01-03T11:27:40.8233333+00:00

    Hello Rohit sanghi

    Thank you for reaching out to Microsoft Q&A regarding the issue with stock quotes in Excel. I understand how frustrating this can be, especially when it impacts your workflow.

    I've seen reports from multiple users experiencing the same problem with the stock quotes feature in Excel, which relies on servers for data retrieval. This has been reported since around January 1, 2026, with the error message indicating that the server is temporarily experiencing problems. It impacts functions like STOCKHISTORY, real-time refreshes, and general stock data updates across Microsoft 365 and Excel versions. After researching this matter, there is no official acknowledgement from Microsoft regarding the issue at this time.

    In the meantime, here are some steps you can take:

    • Report the issue: Please go to Help > Send Feedback in Excel to describe the problem. This helps production team track and address it.
    • Check for updates: Try updating Excel through Help > Check for Updates., as this has helped in similar past incidents.
    • Workarounds: For urgent needs, consider manual data entry, using third-party add-ins (e.g., those pulling from Yahoo Finance or Alpha Vantage via Power Query).

    Note: Microsoft is providing this information as a convenience to you. These sites are not controlled by Microsoft, and Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please ensure that you fully understand the risks before using any suggestions from the above link.

    If this issue is critical for your operations, I recommend contacting Microsoft Support directly via support.microsoft.com.


    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    1 person found this answer helpful.

  3. CMC 0 Reputation points
    2026-01-03T20:03:22.71+00:00

    Any news Microsoft? This is very disruptive. When is the service expected to be restored?

    0 comments No comments

  4. Q&A Assist
    2026-01-03T06:42:05.05+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    If your stock market live price is not updating and you're encountering a server issue, it may be related to the configuration of the data source or the server itself. Here are some steps you can take to troubleshoot the problem:

    1. Check Server Configuration: Ensure that the server providing the stock data is operational and properly configured. If you're using a service like Excel Services on SharePoint, make sure that the service is running and configured correctly.
    2. Refresh Data Connections: In Excel, you can try refreshing the data connections manually. Go to the Data tab and select Refresh All to see if that resolves the issue.
    3. Wait for Updates: Sometimes, it may take a few minutes for the data to refresh, especially if the server is experiencing high load or if there are network issues.
    4. Check for Errors: Look for any error messages that might provide more detail about the issue. If you see a specific error code or message, it may help in diagnosing the problem.
    5. Consult Documentation: If the issue persists, consult the documentation for the specific service or application you are using to see if there are any known issues or additional troubleshooting steps.

    If the problem continues after these steps, it may be necessary to contact support for the service you are using to get further assistance.

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