Email server configuration

Dear blue tree gallery

Thank you for reaching out to the Microsoft Q&A Community. I understand you are having problem with finding and verifying the server settings for a Hotmail/Outlook.com account in Classic Outlook for Windows. I am happy to assist you. Since Q&A assist already gave you some answers, I will continue to provide some more informations and also explain the steps further so you can have a better understanding. Please feel free to follow the steps below:

• Recommended configuration for @hotmail.com in Classic Outlook 
• Use the default Exchange (Outlook.com) configuration whenever possible—Outlook autodiscovers and manages servers and Modern Auth, and you don’t need to enter hostnames. (POP/IMAP only syncs mail, not calendar/contacts.)  
• If your account is set as IMAP/POP, verify these Outlook.com servers and ports 
  • Plain TextIMAP (preferred): outlook.office365.com   
  • Port 993 Encryption: SSL/TLS SMTP (send): smtp-mail.outlook.com
  • Port 587 Encryption: STARTTLS POP (optional): outlook.office365.com   
  • Port 995 Encryption: SSL/TLS 
  • You can also view these values in Outlook.com settings (POP/IMAP).
  • See: POP, IMAP, and SMTP settings for Outlook.com - Microsoft Support 
• If ports/options are missing or greyed out 
  • Check Outlook.com on the web > Settings to ensure POP/IMAP access is enabled (when using POP/IMAP). 
  • If you want full Outlook features, remove the IMAP/POP profile and re‑add the account as an Exchange/Outlook.com account (File > Add Account), letting Autodiscover configure it.  
• Validate connectivity end‑to‑end  Run Microsoft Remote Connectivity Analyzer> Outlook Connectivity or IMAP/POP tests to confirm DNS/SSL/ports from the internet.

If the answer is helpful, please click “Accept Answer” and kindly upvote it. If you have extra questions about this answer, please click “Comment”. 

Please follow the steps in our documentation to enable e‑mail notifications if you want to receive the related email notification for this thread. 

Hi blue tree gallery

I hope you are doing well ! I just want to check if you have had a chance to test the steps earlier? Please let me know if they helped resolve the issue or if you are still experiencing any difficulties. I am here to assist you further.

Best Regards

To check your email server configuration in Outlook Classic with a Hotmail email address, you can follow these steps:

1. Open Outlook Classic.
2. Go to File > Account Settings > Account Settings.
3. In the Email tab, select your Hotmail account and click on Change.
4. Here, you can review and modify the server settings for your Hotmail account.
   • For Hotmail, the outgoing mail server (SMTP) should be set to smtp-mail.outlook.com.
   • Ensure that the SMTP port number is set to 587 and that SSL is required.

If you encounter issues, you may want to ensure that the option to log on to the incoming server before sending mail is enabled, as some ISPs require this for SMTP authentication.

References:

• Sending mail from Outlook results in error 0x800ccc80
• Configure and send email