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verify order and refund

Lizzy Wingo 0 Reputation points
2026-01-25T11:18:43.0666667+00:00

View

Ordered within

January 2, 2026 | Order number 2725432632

Microsoft 365 Personal

Microsoft 365 Personal

$69.99

| Subscription

Completed

Total $76.98

Paid with MasterCard **7074

Show details

December 24, 2025 | Order number 7f74279a-ed91-4e27-a9f9-459ea5935d9b

Microsoft 365 Personal

Microsoft 365 Personal

$9.99

| Subscription

Completed

Total $10.98

Paid with MasterCard

Shipping details

SUSAN WILLIAMS

8830 S 83rd Ct

Hickory Hills, il, 60457-1416

US

Billing details

Subtotal

$9.99

Tax

$0.99

Total

$10.98

Paid with

MasterCard **7074

Related links:

Print order

Order help

Microsoft 365 and Office | Subscription, account, billing | For home | Other
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3 answers

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  1. paulr0511 45,500 Reputation points Independent Advisor
    2026-01-25T11:58:02.16+00:00

    Hello, good day and thanks for your question. To add to the above, as you have an existing subscription, you will need to cancel it first and then you can go to https://account.microsoft.com/services/microsoft365/billing and try it from there or try to turn off the recurring billing at https://go.microsoft.com/fwlink/?linkid=2277073 and you can also follow the guided steps indicated from the link below.

    https://support.microsoft.com/en-us/account-billing/turn-recurring-billing-on-or-off-for-a-microsoft-subscription-66f40aee-2317-f74b-40f9-2be7e92f0167

    https://support.microsoft.com/en-us/office/cancel-a-microsoft-365-subscription-46e2634c-c64b-4c65-94b9-2cc9c960e91b

    You can also request a call back by going to https://go.microsoft.com/fwlink/?linkid=2168171 in case you are having trouble cancelling and getting a refund.

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  2. Lizzy Wingo 0 Reputation points
    2026-01-25T11:23:37.0966667+00:00

    refund View

    Ordered within

    January 2, 2026 | Order number 2725432632

    Microsoft 365 Personal

    Microsoft 365 Personal

    $69.99

    | Subscription

    Completed

    Total $76.98

    Paid with MasterCard **7074

    Show details

    December 24, 2025 | Order number 7f74279a-ed91-4e27-a9f9-459ea5935d9b

    Microsoft 365 Personal

    Microsoft 365 Personal

    $9.99

    | Subscription

    Completed

    Total $10.98

    Paid with MasterCard **7074

    Hide details

    Shipping details

    SUSAN WILLIAMS

    8830 S 83rd Ct

    Hickory Hills, il, 60457-1416

    US

    Billing details

    Subtotal

    $9.99

    Tax

    $0.99

    Total

    $10.98

    Paid with

    MasterCard **7074

    Related links:

    Print order

    Order help

    Was this answer helpful?

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  3. AI answer

    2026-01-25T11:18:54.1366667+00:00

    To verify your order and request a refund for your Microsoft 365 Personal subscription, you can follow these steps:

    1. Check Your Order History: You can view your order history by signing into your Microsoft account and navigating to the order history section. This will allow you to confirm the details of your orders, including the order numbers and amounts charged.
    2. Request a Refund: If you find that you need to request a refund, you can follow the refund process outlined by Microsoft. Generally, refunds can be requested through the support section of the Microsoft website. Ensure you have your order number handy when you initiate the refund request.
    3. Contact Support: If you encounter any issues or need further assistance, consider reaching out to Microsoft Support directly. They can provide specific guidance related to your account and orders.

    For more detailed instructions on how to view your invoices or manage your subscriptions, you can refer to the Microsoft documentation.


    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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