Hi lawstudent1
Thank you for reaching out to Microsoft Q&A Forum and sharing your experience.
On Word for Mac, the modern comments experience can sometimes fail to render correctly even when it’s enabled. Since this behavior occurs both before and after upgrading to Tahoe, please try the following supported checks:
- Check Review / Markup display settings: On the Review tab, locate the tracking or markup display options and ensure the document is set to All Markup. If the view is set to No Markup or Original, comment bubbles and the Comments list will be hidden, even though the comments still exist.
- Verify the document view: Go to View > Print Layout. Comments do not display correctly in Draft or Outline view.
- Verify in Word for the Web: Open the same document in Word for the Web at Office.com using your education account. If comments appear there, this confirms the document is intact and the issue is isolated to the Word application on your Mac.
- Reset Word preferences: Quit Word, then remove
com.microsoft.Word.plist from ~/Library/Containers/Microsoft Word/Data/Library/Preferences, and relaunch Word.
- Test in a new document: Create a brand‑new document and add a comment. If it works there, the issue may be specific to the original file.
Please let me know how you get on, as your feedback is valuable to the community.
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