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Solitiare & Casual Games won't open

MIKE HAYS 5 Reputation points
2026-02-02T18:33:56.95+00:00

Can't get Solitiare & Casual Games to open or find Suduko

Windows for home | Other | Gaming
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  1. Thomas4-N 17,290 Reputation points Microsoft External Staff Moderator
    2026-02-03T13:20:30.0966667+00:00

    Hello MIKE HAYS, welcome to Microsoft Q&A forum.

    In addition to the steps above, you can try these fixes:

    Clear Microsoft Store cache

    • Press Win + R, type wsreset.exe, and press Enter.
    • Wait for the Store to reopen automatically.

    Reset Gaming Services

    Go to Settings > Apps > Installed apps → find "Gaming Services" > Advanced options > Reset.

    Contact Support

    If the issue persists, Microsoft provides a dedicated support portal for Solitaire & Casual Games: https://aka.ms/casualgamessupport

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  2. AI answer

    2026-02-02T18:34:04.95+00:00

    If you are unable to open Solitaire and other casual games like Sudoku, it could be due to several reasons, such as issues with the application itself or your system settings. Here are some steps you can take to troubleshoot the problem:

    1. Check for Updates: Ensure that your Windows operating system and the games are up to date. Sometimes, updates can fix bugs that prevent applications from opening.
    2. Repair the Applications: You can try repairing the games through the Windows settings. Go to Settings > Apps > Apps & features, find the game, click on it, and select Modify or Repair.
    3. Reinstall the Games: If repairing doesn't work, uninstall the games and then reinstall them from the Microsoft Store.
    4. Check for System Issues: Sometimes, system issues can prevent applications from launching. You can run the Windows troubleshooter for apps to identify and fix problems.
    5. Registry Issues: If the applications are dimmed in the Start menu, it may be due to registry issues. You might need to modify the registry, but be cautious as incorrect changes can cause serious problems. It's advisable to back up the registry before making any changes.

    If these steps do not resolve the issue, consider checking online forums or Microsoft support for further assistance.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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