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Why hasn’t Microsoft added Cambodia to the country/region list yet?

VINA LEAM 0 Reputation points
2026-03-18T07:59:11.4266667+00:00

As a long-time user, I truly appreciate Microsoft’s global presence. However, I am concerned that Cambodia is still not available in the country/region list on several Microsoft platforms. This creates challenges for users in my country and makes us feel overlooked. I kindly request that Microsoft consider adding Cambodia to ensure inclusivity for all users.”

Microsoft 365 and Office | Subscription, account, billing | For business | MacOS
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  1. Michelle-N 16,635 Reputation points Microsoft External Staff Moderator
    2026-03-18T08:36:01.55+00:00

    Hi @VINA LEAM

    Based on the information you shared, I understand that while you value Microsoft's global presence, you have observed that Cambodia is currently unavailable in the country/region dropdown lists across several Microsoft platforms. This configuration behavior creates challenges for users in your region and makes you feel overlooked.

    As previously answer, there are already certain Microsoft services and support channels that do successfully include Cambodia in their country/region lists. When a region is not uniformly available across all platforms, this behavior can sometimes occur under certain conditions related to regional service deployments. Currently, ongoing expansions and infrastructure updates are taking place to optimize our processes and improve the overall service experience for users globally. Because expanding service availability requires time to process across all client interfaces and backend systems, the most effective way to address this is by directly informing our development teams.

    Please compile a detailed list of the exact Microsoft websites, portals, or client applications where you have noticed Cambodia is missing from the regional dropdown menus. I highly encourage you to submit these specific details through the official Microsoft Feedback Portal. This portal is a dedicated platform where user suggestions and feature requests are directly reviewed by Microsoft's product.

    Thank you again for your valuable contribution and patience.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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  2. AI answer

    2026-03-18T07:59:27.5266667+00:00

    Cambodia is included in many Microsoft country/region lists, but availability depends on the specific service or scenario. Each Microsoft product or program maintains its own supported-country matrix based on regulatory, commercial, data-center, and operational constraints. Because of this, Cambodia can appear in some Microsoft lists but not in others.

    From the available information:

    • Cambodia is listed as a supported country/region for:
      • Microsoft Teams Calling Plan and Audio Conferencing availability.
      • Microsoft for Sustainability acquisition.
      • Microsoft Rewards.
      • Microsoft Store consumer markets (for publishing apps and add-ons).
      • Microsoft Store sales support (via the regional support phone line).

    This shows that Cambodia is already recognized and supported in multiple Microsoft ecosystems. When Cambodia is missing from a particular product’s country/region dropdown, it is typically due to that specific service not yet being rolled out, licensed, or operationally enabled for Cambodia, even though other services are.

    Country/region enablement is not controlled centrally by a single “master list”; instead, each service team onboards countries in phases. There is no documented mechanism to request that a specific country be added on demand to a given product’s list; additions follow internal rollout, compliance, and capacity planning.

    For issues where Cambodia is absent from a specific product’s country/region list (for example, account profile, billing, or a particular admin portal), the only supported path is to:

    1. Check that product’s official availability or market list to confirm whether Cambodia is currently supported.
    2. If Cambodia appears supported for that product but is missing in the UI, open a support request for that product so the engineering or support team can investigate.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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