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Emails on Outlook

JR SILVA 5 Reputation points
2026-04-06T15:38:27.9033333+00:00

I am not receiving any new emails on my account through Outlook

Outlook | Windows | Classic Outlook for Windows | For home

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  1. Emma1-N 7,375 Reputation points Microsoft External Staff Moderator
    2026-04-07T04:30:23.0833333+00:00

    Welcome RAJ DHINGRA,

    I understand how frustrating it can be when you are not receiving emails in Outlook 2007, cannot sign in after removing the account, and see a message that your account needs attention when trying to add a Gmail-based email account. 

    To help you more quickly, please answer John Jefferson Doyon's question above. In addition, please try a few workaround steps below to troubleshoot the issue. 

    Option 1: Check email access via web browser 

    • Sign in directly to your Gmail account using a browser to confirm the account itself works and receives new emails. 

    Option 2: Confirm account type and settings 

    • Verify whether the account is configured as IMAP or POP and ensure the server settings match Google’s current requirements. 

    Option 3: Remove and re-add the account carefully 

    • Restart Outlook, then add the account again using manual setup instead of automatic configuration. 

    I hope this information helps resolve your issue. If you have any further questions, please don’t hesitate to contact me again in this thread. 


    PS: If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".      

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. 

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  2. RAJ DHINGRA 0 Reputation points
    2026-04-06T17:26:16.5733333+00:00

    In my outlook 2007 i am not able to acess m y emails and also i am not able to add my email in account after i removed. its says your account need attention please sign in to use your account. Whuch servier is through goog (gmail) but when i go there and complete my setting even thoght its not going through

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