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I keep getting error 0x80048820

pizza ghost 5 Reputation points
2026-04-13T01:41:08.77+00:00

When i try to log into any microsoft thing, be it xbox or microsoft store, on my pc through their apps it gives me the error. i do not know what to do, ive tried everything ive seen said online and yet STILL it gives me the same error. Please help i spent money on minecraft and ive had that account for a while

Windows for home | Windows 10 | Gaming
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  1. Alex-L 7,870 Reputation points Microsoft External Staff Moderator
    2026-04-13T08:03:14.8633333+00:00

    Hi pizza ghost

    I’m sorry to hear you’re running into this. Error 0x80048820 is a common Microsoft sign‑in issue and is usually caused by local authentication data or time/network sync problems, not lost purchases.

    Here's what you can try:

    1)Check system time

    • Settings → Time & Language → Date & time
    • Turn on Set time automatically and Set time zone automatically, then click Sync now.

    2)Reset Microsoft Store cache

    • Press Win + R, type wsreset.exe, press Enter.
    • Let it finish, then try signing in again.

    3)Clear cached Microsoft/Xbox credentials

    • Open Credential Manager → Windows Credentials
    • Remove entries related to MicrosoftAccount, WindowsLive, Xbox/Xbl
    • Restart the PC and sign in again.

    4)Disable VPN or third‑party antivirus temporarily

    5)Test your account in a browser

    • Sign in at account.microsoft.com
    • If it works there, the issue is local to the PC and not your account or purchases.

    Your Minecraft license is tied to your Microsoft account, not the device, once sign‑in is fixed, it will reappear.

    Hope this helps. Feel free to update here if anything comes up!

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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  2. pizza ghost 5 Reputation points
    2026-04-13T23:44:12.93+00:00

    @Alex-L

    ive done all of that, when i do the "wsreset" command it only pops up for a second before going away. I have no VPN or third party anti virus. I can sign into my account in my browser just fine, as well as other accounts on this computer through the apps. I do not have any Xbox or windows credentials in my credentials manager. The only thing i suspect could possibly be at fault is that it seems my clock is just a few miliseconds off? Though ive click set time and time zone automatically so i dont understand how that could be it.

    Ive done nothing to my microsoft account before this happened, i played halo master chief collection just a week or so before. Nothing had changed since then, and yet suddenly my account is just...completely locked. I appreciate your help thus far but please, what else could this be?

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