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Foundry IQ Temporarily Unavailable?

Dey, Nikita 80 Reputation points
2026-04-23T10:03:08.9933333+00:00

Hi team,
I was trying to experiment Foundry IQ to replace Azure Chat with Your Own Data, but the preview version isn't functional. Could you please address this issue. We wish to migrate to a stable system. User's image

And, I cannot read the docs properly (/docs/quickstarts/get-started-code)
Could you also look into this?
User's image

Thanks!

Foundry Models
Foundry Models

A catalog of AI models in Microsoft Foundry that you can discover, compare, and deploy using Azure’s built‑in tools for evaluation, fine‑tuning, and inference

Answer accepted by question author

  1. Karnam Venkata Rajeswari 2,800 Reputation points Microsoft External Staff Moderator
    2026-04-26T08:52:47.7+00:00

    Hello @Dey, Nikita ,

    Welcome to Microsoft Q&A .Thank you for reaching out to us.

    The observed behavior in Foundry IQ preview, where the interface displays “Service temporarily unavailable” alongside knowledge status showing as “Unknown”, indicates a service-side limitation within the preview environment. In this state, the system is unable to retrieve or surface knowledge index metadata, which typically reflects temporary backend unavailability rather than a configuration or access issue.

    As preview services operate with evolving infrastructure and partial regional rollout, intermittent instability or delayed status propagation may occur.This is consistent with preview-stage behavior, where certain components may experience intermittent inconsistencies as the platform continues to evolve

    Please check if the following help -

    1. Validating service health and retry
      1. Review Azure Service Health to check for any service-impacting events or advisories affecting the environment
      2. Azure Service Health provides visibility into service issues, planned maintenance, and resource-level health signals relevant to the subscription.
      3. Retry access after a short interval, as such issues are often transient
    2. Isolating portal-related behavior
      1. Refresh the project and reopen the Foundry IQ blade
      2. Try access in an incognito/private browser session or after clearing browser cache
      3. Toggle the New Foundry experience off and reopen the same project in the classic view to rule out UI inconsistencies

    Validating underlying resources

    1. Please confirm that the configured connection and knowledge sources are accessible
    2. Ensure that knowledge ingestion or indexing steps completed successfully
    3. If the setup was recent, allow some time for status propagation.

    Regarding the documentation access issue , the difficulty in accessing it appears to be related to the embedded portal documentation experience rather than missing content.

    To resolve this:

    • Open the quickstart documentation directly in a separate tab:
    • Use full browser view or collapse the navigation panel if needed.

    As documentation pages are actively updated , portal-rendered views may not always reflect the latest layout or content structure.

    For stable migration, it is important to note that Foundry IQ is still part of an evolving experience. For production-ready implementations, the following approach is recommended-

    1. Using Azure OpenAI together with Azure AI Search
    2. This follows the Retrieval-Augmented Generation (RAG) pattern, which grounds model responses in enterprise data for higher accuracy

    The following references might be helpful , please check them out

    Thank you

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  1. Q&A Assist
    2026-04-23T10:03:34.0366667+00:00
    AI generated content. This question contains an answer created with AI from Q&A Assist. Learn more

    Foundry IQ is currently a preview feature and is designed to be used together with the new Foundry Agent Service as the long‑term replacement for Azure OpenAI “On Your Data”. The preview status means availability issues can occur and may be transient or region‑specific.

    For a stable migration path from Azure OpenAI On Your Data:

    1. Plan to migrate to Foundry Agent Service with Foundry IQ rather than continuing to invest in Azure OpenAI On Your Data, which is deprecated and will stop working once the GPT‑4.1 models retire.
    2. Use the new Foundry portal and follow the “Connect a Foundry IQ knowledge base to Foundry Agent Service” guidance to wire your knowledge base into an agent and test end‑to‑end retrieval and grounding.
    3. If the Foundry IQ blade in the portal shows “Service temporarily unavailable” for an extended period, check Azure Status and Service Health for your region. If no incident is posted and the issue persists, raise a support request through Azure Support so the service team can investigate the specific backend issue for your subscription and region.

    For the documentation at /docs/quickstarts/get-started-code that is embedded in the portal, the same quickstart is also available as standard documentation for Microsoft Foundry. Use that article to:

    • Verify the basic “Chat with a model” flow is working for the project and resource.
    • Confirm that authentication and the Responses API calls succeed before layering Foundry IQ and agents on top.

    Once the base quickstart works and Foundry IQ is reachable again, continue with the Foundry IQ connection how‑to to complete the migration.

    References:

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