A family of Microsoft word processing software products for creating web, email, and print documents.
Hello @Perri Morgan,
I hope you're having a nice day.
Based on your description, here are some steps you may want to try adjusting how Word displays measurement units:
- In Word, go to File > Options.
- Select Advanced, then scroll to the Display section.
- Set Show measurements in units of to Points.
- Under the same section, uncheck Show pixels for HTML features.
- Select OK, then close and reopen Word.
If the issue persists, please try these following next steps:
Run Office Repair from Control Panel
- Close all office apps completely.
- Go to Control Panel > Program > Programs and Features
- Right click on the Microsoft Office you've installed > Change.
- Select Quick Repair first (fast and doesn’t require internet).
- If the issue persists, run Online Repair (requires internet and takes longer).
Reinstall Office
If the problem persists, try reinstalling Office after uninstalling it. You can follow Microsoft's office guide:
- Uninstall Office: Uninstall Microsoft 365 or Office from a PC - Microsoft Support
- Restart your computer.
- Install Office: Download, install, or reinstall Microsoft 365 or Office 2024 on a PC or Mac - Microsoft Support
Please let me know whether these steps resolve the issue, and I’ll be happy to assist you further. Thank you for reaching out!
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