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AZ900 Exam Discount Code Still Missing

Angela Cooper 5 Reputation points
2026-05-01T12:19:45.69+00:00

I have waited 6 business days since i completed the training and still when i get to the checkout page there is no discount applied to my shopping cart. What do I do now? I need the 50% discount and I got an email from Microsoft Learning stating I qualified for the discount.

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  1. AI answer

    2026-05-01T12:19:59.22+00:00

    Follow these steps to troubleshoot the missing 50% AZ‑900 discount:

    1. Confirm the waiting period
      • Discounts from Microsoft Virtual Training Day or similar events can take around 5 business days after the session to be applied to the Learn profile.
      • Since 6 business days have passed, proceed with the checks below.
    2. Verify the email/account used
      • The discount is applied to the Microsoft Learn profile for the email address used to register for the event.
      • Make sure the account used to sign in on Microsoft Learn and during exam registration is the same email used to register for the training.
    3. Start registration from Microsoft Learn
      • Go to the AZ‑900 exam page on Microsoft Learn and select “Schedule exam”.
      • Sign in to the correct Microsoft Learn profile.
      • When prompted for transfer to Pearson VUE, complete the form and ensure the same contact email as the one used for the event/training is entered.
    4. Check discount at Pearson VUE checkout
      • Continue through Pearson VUE’s scheduling steps (select delivery method, date, and time) until reaching the Cart/checkout page.
      • Event or profile-based discounts are automatically applied at the final stage of checkout; for voucher-based offers, use “Add Voucher or Promo Code” on the payment screen and enter the code if one was provided.
    5. If no discount appears
      • If the discount still does not appear after confirming the correct email and reaching the final checkout page, support is required.
      • Use Microsoft Credentials Support to open a ticket so the team can check the Learn profile, event eligibility, and discount status.

    Because the discount is tied to the Learn profile and event registration email, the most common issues are using a different Microsoft account or not reaching the final payment screen where the discount is applied.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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