Share via

How to connect HP DeskJet 2800e All-in_One Printer series to my Envy laptop

Arlette Alcock 0 Reputation points
2026-05-01T18:39:14.82+00:00

I cannot connect my wireless printer to my laptop. The Printer is HP DeskJet 2800e All-in_One Printer series. My laptop is an Envy. The printer keeps printing off Wi-Fi quick start guides and I used up all my ink because the printer keeps printing these useless intstructions, PLEASE Help me get this set up. I had it set up before but now it is not working

thank you, Arlette Alcock 250.215.3111

******@gmail.com

Windows for home | Windows 11 | Devices and drivers
0 comments

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. EmilyS726 239.7K Reputation points Independent Advisor
    2026-05-01T19:14:35.7366667+00:00

    Hello

    Is it possible you try to print from a different device, such as your phone? It is important to narrow down to see if the printer behavior is only from this computer, or it doesn't matter, so we can see if we are troubleshooting the specific connection between this computer and printer or the printer itself.

    If the issue is indeed unique to this computer only, remove the printer from Settings, and go here: https://support.hp.com/my-en/drivers/swdetails/hp-deskjet-2800e-all-in-one-printer-series/2101233229/swItemId/mp-309230-19

    Download and install this printer driver specifically for your printer model. Then add the printer back, see if the issue is corrected.

    Note: This is not Microsoft website/URL, but it is the official OEM/manufacturer site.

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments

  2. AI answer

    2026-05-01T18:39:31.45+00:00

    Follow these steps on the Windows 11 Envy laptop to reconnect the HP DeskJet 2800e wireless printer and stop the repeated setup pages.

    1. Remove the existing printer entry
      1. Select Start > Settings > Bluetooth & devices > Printers & scanners.
      2. Select the HP DeskJet 2800e (or any HP DeskJet 2800e entry).
      3. Select Remove and confirm with Yes.
    2. Make sure the printer is on the same Wi‑Fi as the laptop
      1. Turn the printer on and let it fully start.
      2. Ensure the home Wi‑Fi router is on and that the Envy laptop is connected to that Wi‑Fi.
      3. If the printer is still in Wi‑Fi setup mode (it keeps printing Wi‑Fi quick start guides), follow the instructions on that page or on the printer’s control panel to connect it to the home Wi‑Fi again. If needed, use HP’s setup app from HP’s site to join it to Wi‑Fi.
    3. Add the printer back in Windows
      1. On the Envy laptop, go again to Start > Settings > Bluetooth & devices > Printers & scanners.
      2. Make sure the printer is turned on and connected to Wi‑Fi.
      3. Select Add device.
      4. Wait while Windows searches for printers. When the HP DeskJet 2800e appears, select Add device next to it.
      5. If it does not appear, select Add manually (or The printer that I want isn’t listed), then follow the on‑screen steps to add a network or wireless printer.
    4. Confirm printing works
      1. In Printers & scanners, select the HP DeskJet 2800e.
      2. Select Print a test page to verify it prints correctly.

    If Windows cannot install the printer automatically, use Add manually and follow the wizard to find a network printer, then install the driver. If problems continue, download and install the latest HP driver/software for the DeskJet 2800e from HP’s support site, then repeat the add‑printer steps.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.