A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
Hi Abin K Binoy,
I understand how confusing this can be, especially when the Spotify punch card already shows as completed with 5/5 tasks, but there is no clear option to redeem the Spotify Premium offer.
To help narrow this down, could you please confirm a few things?
- When you open the Microsoft Rewards Redeem page, do you see any Spotify Premium reward listed there?
- Is the “Punch Card complete: Go get your reward” section clickable on your side?
- Do the country/region settings on your device, your Microsoft account, and your Microsoft Rewards/Bing Rewards account all match?
- Have you used this Spotify Premium offer before with the same Microsoft account or Spotify account?
In the meantime, please try the steps below:
- Go directly to the Microsoft Rewards dashboard https://rewards.bing.com/
- Open the Redeem tab and check whether the Spotify Premium reward appears there.
- Go back to the Spotify punch card page and click the last completed activity that says “Punch Card complete: Go get your reward”, if that section is clickable.
- Sign out of your Microsoft account, close the browser, then sign back in and check again.
- Try opening the Rewards page in an InPrivate window in Microsoft Edge.
- Clear the browser cache and cookies, then open the Rewards page again.
- If you are using a VPN, proxy, or a different region setting, please turn it off temporarily and check again, since Microsoft Rewards offers can depend on account eligibility and region.
I hope these steps help you locate the Spotify Premium redemption option. While my initial response may not fully resolve the issue, I truly appreciate your cooperation as we work together toward identifying the most effective solution. Thank you so much for your understanding.
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