Error 0X80070490 with “Something went wrong” when installing a Microsoft Store game usually indicates a Store-side or app-specific problem rather than a general Windows issue.
For Subnautica 2 specifically, a similar case with Microsoft Flight Simulator 2024 showing the same error code was resolved by installing via the Xbox app instead of directly from Microsoft Store:
- Install and open the Xbox app on Windows 11.
- Sign in with the same Microsoft account used to buy Subnautica 2.
- Go to My Library in the Xbox app.
- Locate Subnautica 2 and select Install from there instead of from Microsoft Store.
If the game still will not install from either Microsoft Store or the Xbox app after several days, this strongly suggests an issue on the service/publisher side. In that case, contact the game’s support (or Microsoft/Xbox support for the purchase) and provide the error code 0X80070490 and the steps already tried.
References:
- Purchased Microsoft Flight Simulator 2024 Aviator Edition over a week ago. Still won't download. - Microsoft Q&A
- I can't find or install an app from Microsoft Store
- Fix problems with apps from Microsoft Store
- Find and install your Microsoft downloads from Microsoft Store
- Trouble pushing an app or game to a device