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MS Store won't install Subnautica 2

Gavin Williams 781 Reputation points
2026-05-15T01:34:51.24+00:00

I can't install Subnautica 2. I've been trying for 3 days. I just get an error ... "Something went wrong" 0X80070490

What's going on?

Windows for home | Windows 11 | Microsoft Store
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AI answer

2026-05-15T01:35:01.04+00:00

Error 0X80070490 with “Something went wrong” when installing a Microsoft Store game usually indicates a Store-side or app-specific problem rather than a general Windows issue.

For Subnautica 2 specifically, a similar case with Microsoft Flight Simulator 2024 showing the same error code was resolved by installing via the Xbox app instead of directly from Microsoft Store:

  1. Install and open the Xbox app on Windows 11.
  2. Sign in with the same Microsoft account used to buy Subnautica 2.
  3. Go to My Library in the Xbox app.
  4. Locate Subnautica 2 and select Install from there instead of from Microsoft Store.

If the game still will not install from either Microsoft Store or the Xbox app after several days, this strongly suggests an issue on the service/publisher side. In that case, contact the game’s support (or Microsoft/Xbox support for the purchase) and provide the error code 0X80070490 and the steps already tried.


References:

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  1. Brayden Loch 0 Reputation points
    2026-05-20T01:21:06.0566667+00:00

    Ive had the same problem.

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