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CRM on premise 9.0 installation error

C, Rishikesh (623-Extern-IBM) 0 Reputation points
2026-05-21T11:00:30.7366667+00:00

Hi, I am trying to install Dynamics CRM on premise 9.0 version in App server in final validation getting below error.

In crm server setup log i am getting this error-Exception thrown when checking SQLSERVERAGENT service: System.InvalidOperationException: Cannot open Service Control Manager on computer . This operation might require other privileges. ---> System.ComponentModel.Win32Exception: The RPC server is unavailable.

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Kindly help me to resolve this issue.

Regards,

Rishikesh c

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
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  1. Alina Le 1,855 Reputation points Independent Advisor
    2026-05-21T11:43:31.7266667+00:00

    Hello @C, Rishikesh (623-Extern-IBM)

    As the detailed information you have shared, I understand that you really want to have the advice immediately; however, because this forum is only focused on Microsoft 365 apps experience, while your situation is related to the Dynamics CRM on‑premise setup and its connection with SQL Server during the validation stage, this type of scenario often requires deeper technical investigation and support from specialists who focus specifically on Dynamics deployments.

    To make sure you receive the most accurate and up‑to‑date guidance, I recommend posting your question on the official Microsoft Dynamics Community forum. This forum is monitored by product experts and experienced professionals who regularly assist with CRM installation and configuration scenarios like yours.

    You can access the forum here:

    Find Answers | Microsoft Dynamics 365 Community

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    I apologize for redirecting you elsewhere, but in this case, you will need a quality answer from the right forum with specialists in this field and from other users facing the same challenge. This also increases the overall chance of discovering a suitable solution.

    Wishing you all the best!

    Note: Please follow the steps in "our documentation" to enable e-mail notifications if you want to receive the related email notification for this thread.

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