The best option is to completely uninstall the printer, then restart (not shut down) your PC and go to the support page for your printer on the Brother website to download and install the version of printer drivers, scanner drivers, firmware and associated software they provide for your printer model.
SYNC WINDOWS 11 WITH PRINTER MODEL BROTHER DCP-7065DN
Tom Hickey
0
Reputation points
Unable to SYNC WINDOWS 11 WITH PRINTER MODEL BROTHER DCP-7065DN
Please advise
Thank you
Tom Hickey
Windows for home | Windows 11 | Devices and drivers
3 answers
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DaveM121 880.8K Reputation points Independent Advisor2026-05-22T10:14:08.9033333+00:00 -
Tom Hickey 0 Reputation points
2026-05-22T09:41:39.3666667+00:00 Printer operates
Scanner will not operate
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AI answer
2026-05-22T09:39:25.87+00:00 Follow these steps in order on the Windows 11 PC to get the Brother DCP‑7065DN working.
- Check basic connections
- Make sure the printer is powered on.
- If using USB: confirm the cable is firmly connected to both printer and PC, and try a different USB port.
- If using network (Ethernet): ensure the printer is connected to the router/switch and shows as online on its display.
- Remove any existing (failed) printer entries
- Select Start > Settings > Bluetooth & devices > Printers & scanners.
- Select any Brother DCP‑7065DN entries.
- Choose Remove and confirm.
- Install or update the correct printer driver Option A – Let Windows install a compatible driver:
- In Settings > Bluetooth & devices > Printers & scanners, select Add device.
- Wait for Windows to detect the Brother printer and follow the prompts.
- After installation, select the printer, choose Manage, then Print a test page.
Option B – Use the manufacturer’s driver (recommended if Windows fails):
- Go to Brother’s support site for the exact model DCP‑7065DN.
- Download the latest Windows 11 (or Windows 10 64‑bit, if that’s what Brother provides) driver.
- Run the installer and complete setup.
- If the installer fails on an ARM‑based PC, instead use Windows’ built‑in add‑printer flow as described in Step 4.
- Manually add the printer (if it still won’t sync)
- Go to Settings > Bluetooth & devices > Printers & scanners.
- Select Add device, then when the quick search finishes, select Add manually.
- Choose Add a local printer or network printer with manual settings, then Next.
- For a USB printer, select the USB port from Use an existing port, then Next.
- When asked for a driver:
- If using Windows’ list, select Windows Update, wait for the list to refresh, then choose Brother on the left and the closest matching model on the right, then Next.
- If you downloaded a driver, select Have Disk and browse to the driver folder.
- Complete the wizard, choose Do not share this printer (or share if needed), then Print a test page.
- Restart the Print Spooler service (if the printer is seen but won’t install or print)
- Press Windows key + R, type
services.msc, press Enter. - Find Print Spooler, right‑click, select Restart.
- Try adding/printing again.
- If the printer is not recognized at all
- Verify cables and network again.
- For USB, try another cable and port.
- For network, confirm the PC and printer are on the same network and that the printer’s IP address is reachable (for example, by pinging it from the PC).
If these steps are followed in order—removing old entries, installing the correct driver, manually adding the printer if needed, and restarting the Print Spooler—the Brother DCP‑7065DN should sync and print from Windows 11.
References:
- Fix printer connection and printing problems in Windows
- Fix printer driver compatibility issues in Windows
- Fix printer not found and printer not recognized errors in Windows
- Fix shared printer connection problems in Windows
- My printer won't connect and I'm unable to print anything - Microsoft Q&A
- Printing error on windows 11 laptop - Microsoft Q&A
- printer is not working - Microsoft Q&A
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