Hi, I'm John! I will help you with this.
May I know what troubleshooting steps have you already taken? This will help me avoid recommending them again.
In the meantime, if you haven’t already:
To stop that from happening, you can temporarily disable Parental Control services. This will help refresh/restart the service.
- First open Task Manager by clicking Ctrl + Shift + Esc.
- Click "Services" tab.
- In the list of services, find "WpcMonSvc".
- Right-click on WpcMonSvc and click "Stop".
Next go to Services by following this steps:
- Press Windows key + R to open Run dialog.
- Type this and press Enter: services.msc
- Find "Parental Controls".
- Right-click on Parental Controls service and click "Properties"
- In Startup type, click it and change it to "Disable".
- Click "Apply" and click "OK".
Finally, restart your computer, sign in again if prompted, and monitor whether the issue persists.
If the issue persists, please provide more details by answering my questions.
Click "Add comment" below to let me know.
Regards,
John J.D.