Share via

Convert to Pay-as-you-go by June 18, 2026 to retain your Azure resources

pierre shiraziefard 45 Reputation points
2026-06-01T13:40:30.2066667+00:00

Received an email regarding :

ou’re receiving this email because your Microsoft Azure $100 monthly credit (awarded with your Partner Program purchases) subscription has ended.

Because your Microsoft Azure monthly credit subscription has ended, your monthly Azure individual credit is no longer available. The Azure resources associated with this subscription will no longer be available unless you convert your subscription to a Pay-as-you-go model by June 18, 2026.

To extend your Azure resources, convert your Azure monthly credit subscription to Pay-as-you-go.

Subscription ID: PII removed

Cannot locate this subscription anywhere in my azure portal.

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. pierre shiraziefard 45 Reputation points
    2026-06-01T13:49:00.5166667+00:00

    Cannot locate this subscription PII removed

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  2. pierre shiraziefard 45 Reputation points
    2026-06-01T13:48:14.1633333+00:00

    Cannot locate this subscription

    Was this answer helpful?

    1 person found this answer helpful.
    0 comments
  3. pierre shiraziefard 45 Reputation points
    2026-06-02T15:00:53.3666667+00:00

    Converted successfully, Thanks for your guidance.

    Was this answer helpful?

    0 comments
  4. Lakshma Reddy Vattijonnala 5 Reputation points Microsoft External Staff Moderator
    2026-06-01T15:36:17.84+00:00

    Hi @pierre shiraziefard

    Based on the email you received, it appears that a Microsoft Azure monthly credit subscription (Partner Program purchases) has reached its expiration date and Microsoft is notifying you that the associated Azure resources may be deprovisioned unless the subscription is converted to Pay-As-You-Go before the stated deadline.

    Those “monthly credit” subscriptions are created with a spend limit and live in the directory where your Partner benefits are provisioned which is why you might not see it under your usual.

    1. The subscription may be associated with a different Microsoft Entra tenant. In the Azure portal, click your profile
      Switch to the right directory
      1. Switch to the right directory
        • In the Azure portal, click your account name (top right) and use Switch directory to select the Partner/benefits directory.
      2. Show all subscriptions
        • Go to All services > Subscriptions, then enable “Show disabled and hidden” (or clear any filters).
        • Paste or search for your Subscription ID.
      3. Confirm RBAC access
        • Make sure your user is an Owner or has at least Reader access on that subscription. If you signed up under someone else’s account, ask them to grant you access.
      4. Remove the spend limit (convert to Pay-As-You-Go)
        • In the subscription’s Overview blade, click Remove spend limit.
        • Follow the prompts to attach a valid payment method. That action automatically switches you off the credit-locked offer into Pay-As-You-Go.
      Once that’s done, your resources remain intact and you won’t lose service after June 18, 2026. If you still can’t find the subscription after switching directories and enabling all filters, let me know.
    2. Verify the signed-in account Ensure you are logged in with the same account that received the benefit and the notification email Troubleshoot Azure subscription sign-in issues - Microsoft Cost Management | Microsoft Learn
    3. If the subscription becomes visible but is disabled, you can Reactivate or upgrade it and convert it to Pay‑As‑You‑Go to continue using resources Reactivate a disabled Azure subscription - Microsoft Cost Management | Microsoft Learn

    Please feel free to click the 'Upvote' (Thumbs-up) button and 'Accept as Answer'. This helps the community by allowing others with similar queries to easily find the solution.

    Was this answer helpful?

    0 comments

  5. AI answer

    2026-06-01T13:41:08.4366667+00:00

    The email indicates that a subscription with monthly Azure credits (from a Partner Program or similar benefit) has ended and must be converted to Pay-As-You-Go to retain resources. When such credit-based or benefit-based subscriptions end, they can:

    • Lose their monthly credit while still allowing conversion to Pay-As-You-Go by removing the spending limit, or
    • Be disabled and no longer visible in the standard subscription list if not converted in time.

    From the provided information:

    • Azure monthly credit subscriptions (for Visual Studio, Partner benefits, etc.) stop providing free credits after the benefit period (for example, 13 months in some legacy credit programs).
    • To continue using the resources, the subscription must be converted to a Pay-As-You-Go model by removing the spending limit or switching the offer.
    • If the subscription is disabled and not converted, resources become unavailable.

    Relevant documented behaviors:

    1. For Visual Studio or similar benefit subscriptions:
      • When the subscription expires or is removed, the monthly dev/test credit is no longer available.
      • To continue using Azure resources, either:
        • Renew or purchase a new subscription and transfer resources, or
        • Convert the existing subscription to Pay-As-You-Go by removing the spending limit.
      • If no action is taken, the subscription is disabled at the time specified in the email notification.
      • A disabled subscription can be re-enabled as Pay-As-You-Go by following the documented “switch offer” steps.
    2. For Partner or benefit-based Azure credits:
      • Credits are valid for a fixed period (for example, 13 months in the legacy experience).
      • After that period, free monthly credits are no longer available.
      • To continue running resources, the subscription must be converted to Pay-As-You-Go by removing spend restrictions.
    3. Switching offers / converting to Pay-As-You-Go:
      • For eligible subscriptions, the Azure portal provides a Switch Offer option on the subscription page after the first billing period.
      • From a pay-as-you-go subscription, it is possible to switch to or from certain offers (for example, Visual Studio-based offers or Pay-As-You-Go Dev/Test), and an expired Visual Studio Enterprise subscription can be switched to Pay-As-You-Go.

    Given that the subscription ID cannot be located in the portal, the likely situations consistent with the documentation are:

    • The benefit subscription has already been disabled or converted, and the current account view does not show it as an active subscription.
    • The subscription may be associated with a different billing account, tenant, or directory than the one currently selected in the portal.

    The documented remediation paths are:

    • If the subscription is still in a state where it can be converted, use the Switch Offer or remove the spending limit to convert it to Pay-As-You-Go, as described in the “switch offer” and “remove spending limit” documentation.
    • If the subscription has already been disabled and is not visible, follow the documented path to re-enable it as a Pay-As-You-Go subscription (switching the offer to Pay-As-You-Go) if that option is available.
    • If the subscription is a Visual Studio or Partner benefit and the benefit has ended, maintain access to monthly credits by renewing or purchasing a new subscription and transferring resources to another subscription before it is disabled.
    • If the subscription or billing configuration cannot be managed directly (for example, due to sponsorship or multiple billing accounts), open a billing support request so that support can move sponsorships or correct billing relationships, as shown in the similar case where support had to move a sponsorship and manage existing bills.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.