I have a question about my certification account. MY MCID is duplicated , although i have used same email ID. Now i am not able to see my latest certification on My Account.

Hi,

Thanks for reaching out to Microsoft Q&A.

If you have used the same email ID for both the exams there shouldn't be two MCIDs as they are unique for a induvidual/emailid. Pls check the first 2 links (in bold) below, I believe this will surely help you reach the right forum.

MS certifications help and support.

https://learn.microsoft.com/en-us/certifications/help

https://shorturl.at/wIX07

Refer the dedicated Microsoft Certification for your queries regarding exams, scores or exam results here:

https://trainingsupport.microsoft.com/en-us/mcp/forum/

Certification Profile/Dashboard

https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_dash

Please Upvote and Accept as answer if the reply was helpful, this will be benefitting the other community members who go through the same issue.

Hi Kanchan,

Please ask your question in the Microsoft Certification forum using link below. There are support moderators over there that will respond to your question in 1 business day and can assist with getting your certificate to show up:

https://trainingsupport.microsoft.com/en-us/newthread?threadtype=Questions&forum=mcp

Please click Accept Answer if above was helpful.

Thanks.

-TP

I have same issue and raised a question: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_mcid/i-am-not-able-to-see-my-certificates-in-my-account/f476b47d-3e95-44dc-8ce0-f97ec7479a52

Please help as soon as possible.