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Have you enabled on of the traffic forwarding profiles?
https://learn.microsoft.com/en-us/azure/global-secure-access/how-to-manage-microsoft-365-profile
Global Secure Access Client
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Aleksandar Tomov
30
Reputation points
Hello,
After the installation of Global Secure Access Client, I've got the following message:
Disabled by policy
There are no applied any policies on this computer!
BR,
Aleksandar
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft Security | Microsoft Entra | Microsoft Entra ID
25,147 questions
Microsoft Security | Intune | Other
5,571 questions
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Marilee Turscak-MSFT 37,206 Reputation points Microsoft Employee Moderator2023-07-19T00:15:11.3366667+00:00 Can you please share the full error you receive? Does this happen after you have successfully installed the client, and do you see any errors in the event logs?
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4 answers
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta 24,636 Reputation points MVP2023-07-19T00:29:56+00:00 Kindly go through the Troubleshooting section:
https://learn.microsoft.com/en-us/azure/global-secure-access/how-to-install-windows-client
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Crystal-MSFT 53,991 Reputation points Microsoft External Staff2023-07-19T01:37:02.6766667+00:00 @Aleksandar Tomov, Thanks for posting in Q&A. To double confirm if any Intune policy may block this, you can go to Intune portal, All devices, find the affected device, check the configuration profiles applied to this device to see if any related policy we set:
Hope the above information can help.
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Crystal-MSFT 53,991 Reputation points Microsoft External Staff
2023-07-21T05:15:15.9866667+00:00 @Aleksandar Tomov, Hope things are going well. If there's any update, feel free to let us know.
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Frederik Eggers 0 Reputation points2023-07-23T14:23:11.6533333+00:00 I had the same error.
And I had to 'Restart' from the context menu of the Global Secure Access Client.
Then I was able to re-authenticate with my test user and it worked.
No policy in Intune was blocking it.