25,159 questions
Consider saving the config manually and then rebuilding the server:
Azure Ad Connect Forces Update - Update Fails - Can't Modify Settings
Shawn Davis
50
Reputation points
Every time I open Azure Active Directory Connect, it prompts to upgrade. When I do upgrade, the upgrade fails with the following:
MSI (s) (D8:A8) [16:31:22:626]: Product: Microsoft Azure AD Connect synchronization services -- A later version of Microsoft Azure AD Connect synchronization services is already installed. Setup will now exit. Action ended 16:31:22: LaunchConditions. Return value 3. Action ended 16:31:22: INSTALL. Return value 3. MSI (s) (D8:A8) [16:31:22:628]: Note: 1: 1708 MSI (s) (D8:A8) [16:31:22:629]: Product: Microsoft Azure AD Connect synchronization services -- Installation operation failed. MSI (s) (D8:A8) [16:31:22:629]: Windows Installer installed the product. Product Name: Microsoft Azure AD Connect synchronization services. Product Version: 2.1.20.0. Product Language: 1033. Manufacturer: Microsoft Corporation. Installation success or error status: 1603.
Doesn't seem to be a way to stop or defer the update. This also has the added effect of not allowing me to modify my configuration or take a backup of the configuration thus making an upgrade by downloading a later version / installer somewhat unnerving as I don't want to lose or corrupt my current configuration.
Any ideas?
The Sync service still functions successfully after the failed update if I go ahead and send "Set-ADSyncScheduler -SchedulerSuspended $false".
Azure AD Connect Version: 2.1.20.0
Server: Windows Server 2019 Standard (Domain Controller)
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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JamesTran-MSFT 36,911 Reputation points Microsoft Employee Moderator2023-08-23T20:48:41.7766667+00:00 I wanted to check in and see if you had any other questions or if you were able to resolve this issue?
If you have any other questions, please let me know. Thank you for your time and patience throughout this issue.
If the information helped address your question, please Accept the answer. This will help us and also improve searchability for others in the community who might be researching similar information.
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Andy David - MVP 157.8K Reputation points MVP Volunteer Moderator2023-08-03T11:00:43.32+00:00 -
Shawn Davis 50 Reputation points
2023-08-04T13:35:43.7533333+00:00 Thanks Andy. Will give this a shot.
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Shawn Davis 50 Reputation points
2023-08-23T20:51:59.61+00:00 I exported the info and rebuilt on another server to replace the faulty instance via the steps provided. Thank you!