Add exclusion for Windows 11

Question

Add exclusion for Windows 11

Paul Layfield 0

I am trying to add an Exclusion for Windows 11 on my laptop.

I did this once before, but now i cannot.

When i reach the page where i would add an exclusion i get the message "you don't have the proper permissions to view this page."

What do i need to do?

thank you

Paul Layfield 0 Reputation points

2026-11-11T18:19:00.8233333+00:00

this is my own laptop and I am the Administrator, it shows under my name.

1 answer

Your answer

Paul Layfield 0 Reputation points

2026-11-11T18:19:00.8233333+00:00

this is my own laptop and I am the Administrator, it shows under my name.

Answer 1

Ramesh Srinivasan 90,040 Independent Advisor

Hi Paul,

Please see if resetting Windows Security helps.

Open PowerShell admin and run these commands:

get-appxpackage -allusers *SecHealthUI* | Reset-AppxPackage

Open Windows Security and try to add an exclusion. If the error still occurs, run these commands.

get-appxpackage -allusers *SecHealthUI*

get-mppreference

get-mpcomputerstatus

cmd.exe

dir C:\Windows\System32\SecurityHealth\*.appx /s

Copy the output to a text file and upload it..

Paul Layfield 0 Reputation points

2026-11-11T19:07:38.0666667+00:00

When i try both of your commands from above i get "Access is denied"
Ramesh Srinivasan 90,040 Reputation points Independent Advisor

2026-11-11T19:11:22.81+00:00

Please start PowerShell as administrator. Right-click Start and click Terminal (Admin).

Run the commands and post the output.

This post explains the different methods to launch PowerShell (admin).

https://learn.microsoft.com/en-us/answers/a/12666523
Paul Layfield 0 Reputation points

2026-11-11T19:15:26.9+00:00

when i try both of the commands from above i get Access is Denied.
Ramesh Srinivasan 90,040 Reputation points Independent Advisor

2026-11-11T19:17:18.3833333+00:00

Hi Paul,

Please start PowerShell as administrator. To do so, right-click Start and click Terminal (Admin). Run the commands and post the output.

See also: This post explains the different methods to launch PowerShell (admin).

https://learn.microsoft.com/en-us/answers/a/12666523
Paul Layfield 0 Reputation points

2026-11-11T19:21:37.5166667+00:00

My apologies...copy what output? i did run Powershell as admin and was able to run the commands.
Ramesh Srinivasan 90,040 Reputation points Independent Advisor

2026-11-11T19:23:17.59+00:00

Please see my earlier post for the commands to run.

Link: https://learn.microsoft.com/en-us/answers/a/13042628

After running those commands, copy the output to a text file and upload it here.
Ramesh Srinivasan 90,040 Reputation points Independent Advisor

2026-11-11T19:33:59.39+00:00

After running all those commands in PowerShell (Admin), right-click the tab at the top and select Export Text. Save the file to the desktop.

Upload the text file in your reply.
Paul Layfield 0 Reputation points

2026-11-11T20:03:35.0733333+00:00

looks like i have a different version of Powershell. i cannot get that list of drop down options. even as admin.
Ramesh Srinivasan 90,040 Reputation points Independent Advisor

2026-11-12T03:40:28.48+00:00

Ok. If possible, post a screenshot after running each command.