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Getting 0x8004016c error in onedrive when syncing shared with me folder for business account

DH 20 Reputation points
2023-09-11T23:48:48.2633333+00:00

I am trying to sync certain sub folders to the local file explorer for quick access, but I keep getting 0x8004016c errors after selecting the folder and clicking on use this folder and next.onedrive error

I only really need access to certain folders and it was working before, but when I tried to add another sub folder that I needed access to, it blocked sync access to the folder and gave the "you already are updating this folder". I then added the new folder and the clouds showing that the other folders were connected to onedrive went away and only one folder was now connected. I now keep getting sync errors and not able to sync the folders that I have access to.

The problem is this:

Main company folder

 sub folder1

 sub folder2

      sub folderA under sub folder2: I had access to this on local file explorer.

 sub folder3

      sub folderA under sub folder3: I had access to this on local file explorer.

      sub folderB

      sub folderC under sub folder3: I wanted access to this on local file explorer.

I was able to add the sub folderC under sub folder3, but the other sub folders lost the onedrive cloud icon and when I tried to re-enable the sub folders that lost the cloud icon the above 0x8004016c error occurs and now all folders do not sync at all.

NOTE: All folders are shared with me.

Microsoft 365 and Office | OneDrive | For business | Windows

6 answers

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  1. MarcusNascimento-4795 5 Reputation points
    2023-10-08T15:41:32.3466667+00:00

    I'm suffering from this error too. Any solution?

    1 person found this answer helpful.
  2. Emi Zhang-MSFT 30,046 Reputation points Microsoft External Staff
    2023-09-12T07:31:58.5+00:00

    Hi,

    The error 0x8004016c is a network error interrupted the operation.

    Did you use VPN?

    I suggest you try to disable firewall and antivirus software and try again.

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.*************************************************************************

    If the response is helpful, please click "Accept Answer" and upvote it.

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  3. Guido | Dutchbreeze 0 Reputation points
    2023-11-29T13:29:11.1433333+00:00

    If you are logged in incognito to M365, you will receive this error message when trying to sync.

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  5. Roberto Messina 0 Reputation points
    2024-04-08T14:00:49+00:00

    Hello all.

    We got the same error, when you try to sync a folder that it is not a subfolder of your user folder you will get this error.

    Steps to reproduce:

    1. "Unlink this pc" from settings
    2. go to Sharepoint and sync any folder
    3. change the location of it in your hard drive to a folder outside your own user folder.
    4. bum

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