How to disable In-Place Hold in ExchangeOnline?

Question

How to disable In-Place Hold in ExchangeOnline?

adv_kd 135

Hello,
I have Archive Online turned on few Exchange mailboxes. I want to disable one of them but I can't. When I try to do this by UI I have a meaning-nothing error:
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So I tried doing it via PowerShell and this fortunately gives me an actual error:
User's image So my question is - how to disable InPlaceHold? Using UI and using PowerShell.
Microsoft documentation is outdated - it refers to this feature in EAC in which it is retired, so documentation is useless. Dull
https://learn.microsoft.com/en-us/exchange/security-and-compliance/create-or-remove-in-place-holds

I run a PowerShell to check some ids of those InPlace-Holds but I couldn't find any PowerShell that works to actually delete it.
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4 answers

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Answer 1

adv_kd 135

Hello,
Finally, I resolved this problem with help from Microsoft consultant. I couldn't get rid off ComplianceTagHoldApplied set to True. They changed this parameter from "their side".

I was told that the problem is know by Microsoft and they are working to fix it.

JayceYang 1,571 Reputation points Moderator

2024-05-13T05:18:05.0233333+00:00

Thanks for sharing the information which let us know that this is known issue and need backend team to fix it.

Answer 2

JayceYang 1,571 Moderator

You could use Invoke-HoldRemovalAction in Security & Compliance PowerShell:

Invoke-HoldRemovalAction (ExchangePowerShell) | Microsoft Learn

Invoke-HoldRemovalAction -Action RemoveHold -ExchangeLocation ******@contoso.onmicrosoft.com -HoldId "UniHecbf89df-74fc-444a-a2dc-c0756c7d3503" -force

I have test in my M365, it works fine.

Or you could Use the GUID to identify the hold:

$CaseHold = Get-CaseHoldPolicy <hold GUID without prefix>

Get-ComplianceCase $CaseHold.CaseId | FL Name

The second command displays the name of the eDiscovery case the hold is associated with. And you could modify/remove it in Microsoft Purview directly.

How to identify the hold on an Exchange Online mailbox | Microsoft Learn

adv_kd 135 Reputation points

2024-03-15T11:09:13.9433333+00:00

Hi @JayceYang Please take a look at that:

"-mbx0530b2fec18d4ebdafe1039e413c3106 is not valid case hold Id. This is an organizational hold which can only be removed by excluding the mailbox from the policy."

And according to my answer to Vasil and MS documentation - this mailbox is excluded from organization hold, because it has prefix "-mbx".
So, mailbox is excluded from organization holds and I still can't disable archive...
JayceYang 1,571 Reputation points Moderator

2024-03-17T04:04:06.4233333+00:00

I'm sorry I made the same mistake as Vassily. You could open a SR and check if there are any backend issue with your tenant. I also add the Microsoft Purview tag, hope this issue will be resolved.
JayceYang 1,571 Reputation points Moderator

2024-03-24T02:59:27.6733333+00:00

Just circling back to check to see how things are going on with this thread. Did you resolve this issue? Could you please share the solution?
adv_kd 135 Reputation points

2024-03-25T08:14:02.12+00:00

Hi,
I am in contact with MS.
The problem is that one account have ComplianceTagHoldApplied set to True and I can't get rid of that and this is causing the problem. When accounts I want to disable didn't have it set to True I can exclude them for policies and disable archive w/o problems.

Answer 3

Great to know that the issue has already been resolved and thanks for sharing the solution so that others experiencing the same thing can easily reference this! Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others", I'll repost your solution in case you'd like to "Accept" the answer : )