Accepting Recommendations on Access Review for Entra ID Access Packages Throws an Error

Question

Accepting Recommendations on Access Review for Entra ID Access Packages Throws an Error

Arun Nair 200

I am an Entra ID Access Package Reviewer. Usually, I just accept recommendations but recently, I have been getting this error message:

Error: Exception of type 'Microsoft.Azure.ActiveDirectory.AccessReviews.DataLayer.Contracts.Exceptions.RecordNotFoundException' was thrown.. Correlation id: 844bacc5-3cb4-46c1-b9a2-005dc1b1926c

Why are we getting this error now? This could be affecting some of our clients so we need a resolution here.

Raja Pothuraju 23,715 Reputation points Microsoft External Staff Moderator

2024-12-24T02:15:13.9933333+00:00
Hello @Arun Nair,

Thank you for posting your query on Microsoft Q&A.

I understand that whenever you accept the access review in Entra ID, it throws an error stating:

“Error: Exception of type 'Microsoft.Azure.ActiveDirectory.AccessReviews.DataLayer.Contracts.Exceptions.RecordNotFoundException' was thrown.”

To help me better understand the issue, could you please share the following details:

Tenant ID

Review ID for the access review the user is trying to accept

User Object ID

Attach a screenshot of error message.

As this information contains Personally Identifiable Information (PII), kindly email it to AzCommunity@microsoft.com with the subject line "Attn: Pothurajur" and include the following in the email body:

A link to this thread/post

We can connect offline to discuss this further.

Thanks,
Raja Pothuraju.
Arun Nair 200 Reputation points

2024-12-24T03:53:48.3166667+00:00
@Raja Pothuraju it looks like this bug has already been resolved. Thanks for responding anyway.

Accepted answer

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Raja Pothuraju 23,715 Reputation points Microsoft External Staff Moderator

2024-12-24T02:15:13.9933333+00:00

Hello @Arun Nair,

Thank you for posting your query on Microsoft Q&A.

I understand that whenever you accept the access review in Entra ID, it throws an error stating:

“Error: Exception of type 'Microsoft.Azure.ActiveDirectory.AccessReviews.DataLayer.Contracts.Exceptions.RecordNotFoundException' was thrown.”

To help me better understand the issue, could you please share the following details:

Tenant ID

Review ID for the access review the user is trying to accept

User Object ID

Attach a screenshot of error message.

As this information contains Personally Identifiable Information (PII), kindly email it to AzCommunity@microsoft.com with the subject line "Attn: Pothurajur" and include the following in the email body:

A link to this thread/post

We can connect offline to discuss this further.

Thanks,
Raja Pothuraju.
Arun Nair 200 Reputation points

2024-12-24T03:53:48.3166667+00:00

@Raja Pothuraju it looks like this bug has already been resolved. Thanks for responding anyway.

Answer 1

Hello @Arun Nair,

I’m glad to hear that your issue has been resolved, and thank you for updating us so that others experiencing the same issue can easily reference this! Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others ", I'll repost your solution in case you'd like to "Accept " the answer.

Issue: Accepting Recommendations on Access Review for Entra ID Access Packages Throws an Error

Solution: The issue was resolved automatically after our engineering team investigated and released a fix on their end.

If you have any other questions or are still running into more issues, please let me know. Thank you again for your time and patience throughout this issue.

Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.

Thanks,
Raja Pothuraju.

Raja Pothuraju 23,715 Reputation points Microsoft External Staff Moderator

2024-12-31T06:14:11.5966667+00:00

Hello @Arun Nair,

Just checking in to see if the below answer helped. Please "Accept the answer" if the information helped you. This will help us and others in the community as well.

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Accepting Recommendations on Access Review for Entra ID Access Packages Throws an Error

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